Luxury Hotel Assistant Manager - Guest Experience Lead

Jumeirah; Dubai; On-site; AED 446,000 - 670,000; Full time

Benefits offered by this job

Learning & Development programs

Colleague discounts on stays

Healthcare & life insurance

Paid annual leave

Job summary

Jumeirah Marsa Al Arab in Dubai invites an experienced Hotel Manager to lead daily operations, uphold exceptional service standards, and craft personalized guest experiences in a true luxury setting.

The ideal candidate holds a Diploma or Degree in Hotel Management, a F&B Health and Safety certification, and 3–5 years of leadership in a premium hospitality environment; you will oversee resources, budgets, and team development.

Qualifications

• Diploma/Degree in Hotel Management
• F&B Management Health and Safety Certification
• 3-5 years of leadership experience in luxury hospitality

Responsibilities

• Ensure daily operations meet service standards and follow standard operating procedures.
• Engage with guests to create personalized experiences and maintain accurate guest records.
• Manage resources by taking inventories, re-ordering supplies, and safeguarding cash.
• Monitor cashiering functions, comply with procedures, and manage financial aspects like the General Ledger and budget.
• Suggest strategies to increase market share and optimize profits while controlling labor and expenses.
• Lead, motivate, and develop the team, ensuring regular training and full product knowledge.

Skills

Leadership

Education

Diploma/Degree in Hotel Management

F&B Management Health and Safety Certification

Job description

Jumeirah Marsa Al Arab in Dubai invites an experienced Hotel Manager to lead daily operations, uphold exceptional service standards, and craft personalized guest experiences in a true luxury setting.

The ideal candidate holds a Diploma or Degree in Hotel Management, a F&B Health and Safety certification, and 3–5 years of leadership in a premium hospitality environment; you will oversee resources, budgets, and team development.