Luxury Guest Services Agent — Imperial Club Concierge

Kerzner International; Dubai; On-site; AED 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Annual flights home

Discounted rates at Kerzner properties

Life insurance

Job summary

Kerzner International’s Atlantis, The Palm in Dubai is seeking a motivated receptionist to deliver first-class guest service. You will handle check-ins/check-outs, assist guests with requests, and work closely with the F&B team to ensure flawless service throughout each stay.

The ideal candidate has 1 year of similar-role experience, excellent communication, and thrives in a fast-paced, international hotel setting. Comprehensive benefits are offered, including health insurance and annual flights.

Qualifications

• 1 year of experience in a similar role.
• Experience in an international hotel environment.
• Excellent communication skills.

Responsibilities

• Provide efficient reception service to all guests and assist with special requests.
• Ensure smooth check-ins and check-outs and handle cashiering transactions.
• Collaborate with the F&B team and uphold sanitation and safety standards.
• Maintain knowledge of Imperial Services offerings and benefits to guests.

Skills

Communication skills

Team player

Multitasking

Job description

Kerzner International’s Atlantis, The Palm in Dubai is seeking a motivated receptionist to deliver first-class guest service. You will handle check-ins/check-outs, assist guests with requests, and work closely with the F&B team to ensure flawless service throughout each stay.

The ideal candidate has 1 year of similar-role experience, excellent communication, and thrives in a fast-paced, international hotel setting. Comprehensive benefits are offered, including health insurance and annual flights.