Luxury Guest Experience Specialist

KERZNER INTERNATIONAL LIMITED; Dubai; Sur place; AED 67 000 - 112 000; Plein temps

Résumé du poste

Kerzner International Limited seeks a Guest Relations Agent for Atlantis, the Palm in Dubai, delivering personalized service to hotel guests throughout their stay and ensuring the luxury hospitality expected in a 5-star ultra‑luxury environment. You will handle requests and concerns with grace, ensuring guests receive the luxury hospitality expected in a 5-star ultra-luxury environment.

Ideal candidates have experience in guest relations, front office, hospitality, or customer service in premium

Qualifications

• Experience in guest relations, front office, hospitality, or customer-service role in 5 star ultra luxury environment.

Responsabilités

• Handle guest requests and concerns professionally.
• Ensure guests receive the high level of hospitality expected at Atlantis the Palm.
• Collaborate with front desk teams to anticipate needs and respond promptly.

Description du poste

Kerzner International Limited seeks a Guest Relations Agent for Atlantis, the Palm in Dubai, delivering personalized service to hotel guests throughout their stay and ensuring the luxury hospitality expected in a 5-star ultra‑luxury environment. You will handle requests and concerns with grace, ensuring guests receive the luxury hospitality expected in a 5-star ultra-luxury environment.

Ideal candidates have experience in guest relations, front office, hospitality, or customer service in premium