Imperial Services Receptionist - Atlantis Resorts - Dubai, UAE

Atlantis; Dubai; On-site; AED 44,640 - 55,800; Full time

Benefits offered by this job

Medical insurance with dental coverage

Food and beverage privileges

Discounted stays across properties

Annual flight allowance

Access to training and career growth opportunities

Job summary

Atlantis Resorts Dubai is seeking a dedicated Imperial Services Receptionist to deliver personalized, first‑class service in the Imperial Club. The successful candidate will manage guest reception, ensuring smooth check-in and check-out processes while meeting luxury hospitality standards.

We offer a competitive tax-free salary, medical insurance, and various employee benefits including discounts on stays across Kerzner International properties worldwide and a focus on career development.

Qualifications

• Minimum of 1 year experience in a front office or guest services role.
• Previous experience in an international hotel environment.
• Confidence in engaging with a diverse clientele.

Responsibilities

• Manage guest check-ins and check-outs smoothly.
• Provide an efficient reception service to Imperial Club guests.
• Deliver personalized service attending to guest requests.

Skills

Excellent communication skills

Interpersonal skills

Strong multitasking abilities

Organizational skills

Team-oriented approach

Job description

Position Overview

Imperial Services Receptionist role at Atlantis Resorts Dubai focuses on delivering personalized, first‑class guest service within the Imperial Club, supporting luxury hospitality operations at Atlantis The Palm.

Job Details: Country: UAE; City: Dubai; Industry: Hospitality; Function: Front Desk‑Reception; Salary: 4000‑5000 monthly (Market estimated); Gender: Any; Candidate Nationality: Any; Job Type: Full‑time.

Role Summary

The Imperial Services Receptionist position at Atlantis Resorts Dubai is responsible for managing guest reception services, ensuring smooth check‑in and check‑out processes, and delivering personalized service that meets the highest luxury hospitality standards.

Key Responsibilities

• Provide an efficient and professional reception service to all Imperial Club guests.
• Manage guest check‑ins and check‑outs accurately and smoothly.
• Handle cashiering transactions promptly and in line with company procedures.
• Deliver personalized service by attending to guest requests throughout their stay.
• Offer accurate information on Imperial Services offerings and resort facilities.
• Coordinate closely with food and beverage teams to support guest needs.
• Ensure sanitation, safety, and service standards are consistently maintained.
• Address special guest requirements with care, attention, and discretion.

Candidate Requirements

• Minimum of 1 year experience in a similar front office or guest services role.
• Previous experience working in an international hotel environment.
• Excellent communication and interpersonal skills.
• Strong multitasking and organizational abilities.
• Team‑oriented approach with a service‑driven mindset.
• Confidence in engaging with a diverse international clientele.

What We Offer

• Competitive tax‑free monthly salary in UAE Dirhams.
• Medical insurance with dental coverage.
• Food and beverage privileges within the resort.
• Discounted stays across Kerzner International properties worldwide.
• Annual flight allowance and life insurance.
• Incentive programs and colleague wellness initiatives.
• Access to training, development, and career growth opportunities.

About the Company

Atlantis Resorts Dubai, part of Kerzner International, operates iconic luxury destinations including Atlantis The Palm and Atlantis The Royal. Known for world‑class hospitality, dining, and entertainment experiences, Atlantis provides a diverse and inclusive environment where professionals can build rewarding long‑term careers in Dubai's luxury tourism sector.