Luxury Floor Supervisor - Dubai Fine Dining

Addmind Hospitality; Dubai; Presencial; AED 120.000 - 190.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Career growth

Multicultural environment

Professional development

Descripción de la vacante

Addmind Hospitality is seeking an experienced Floor Supervisor for Be Babel The Palm in Dubai. You will lead the front-of-house team, uphold luxury service standards, and ensure guests receive personalised and memorable experiences during high-end dining sessions.

The ideal candidate has 2–4 years in similar roles, fluent Arabic, strong wine knowledge, and a passion for delivering impeccable service while maintaining SOPs and collaborating with kitchen, bar, and host teams.

Formación

• 2–4 years of experience in a similar role within fine dining or high-end restaurants.
• Fluent in Arabic; additional languages are a plus.
• Strong knowledge of wine and luxury service standards.

Responsabilidades

• Supervise and coordinate floor operations during service.
• Maintain the highest standards of service, etiquette, grooming, and presentation in line with luxury brand expectations.
• Lead, train, and motivate waitstaff, ensuring consistency in service delivery.
• Actively engage with guests, handle enquiries and feedback, and resolve complaints professionally and discreetly.
• Ensure VIP guests and regular patrons receive personalised and memorable service.
• Monitor table turns, reservations, seating plans, and guest satisfaction.
• Coordinate closely with kitchen, bar, and host teams to ensure seamless service.
• Enforce health, safety, hygiene, and SOP standards at all times.

Conocimientos

Leadership

Guest service

Arabic (fluent)

Upselling

Descripción del empleo

Addmind Hospitality is seeking an experienced Floor Supervisor for Be Babel The Palm in Dubai. You will lead the front-of-house team, uphold luxury service standards, and ensure guests receive personalised and memorable experiences during high-end dining sessions.

The ideal candidate has 2–4 years in similar roles, fluent Arabic, strong wine knowledge, and a passion for delivering impeccable service while maintaining SOPs and collaborating with kitchen, bar, and host teams.