Luxury F&B Supervisor – Guest Experience Leader

FIVE Hotels and Resorts; Dubai; On-site; AED 24,000 - 29,000; Full time

Job summary

FIVE Hotels and Resorts in Dubai is seeking a hospitality supervisor to lead a luxury dining team. You will coach staff, maintain service standards, and ensure exceptional guest experiences in a Fine Dining environment.

Proven supervisory experience in luxury hospitality, strong communication, and POS proficiency are essential, with flexibility for weekend shifts and holidays. Join a global lifestyle power-house delivering award-winning service.

Qualifications

• A Diploma in Hospitality Management or related field preferred.
• Experience in a Luxury Hotel environment or Fine Dining Restaurant in a supervisory role.
• Excellent leadership and guest-service skills with strong communication.
• Outstanding interpersonal skills and the ability to engage Guests, FIVE Tribe Members, and stakeholders.
• Proficient in POS systems and restaurant management software.
• Willingness to work weekends and holidays as required.
• Solid knowledge of Five-Star service standards and beverage basics.

Responsibilities

• Oversee daily restaurant operations and staff performance.
• Deliver sensational guest experiences aligned with FIVE standards.
• Coach and develop service team through ongoing training and feedback.
• Coordinate with Culinary Team to ensure timely and aesthetic delivery of Food & Beverages.
• Manage inventory levels, minimize waste, and optimize supplies.
• Drive revenue through upselling and promotional activities.

Skills

Hospitality management

Luxury hotel experience

Leadership

Guest relations

Communication skills

Staff training

Education

Diploma in Hospitality Management

Tools

Restaurant management software

POS systems

Job description

FIVE Hotels and Resorts in Dubai is seeking a hospitality supervisor to lead a luxury dining team. You will coach staff, maintain service standards, and ensure exceptional guest experiences in a Fine Dining environment.

Proven supervisory experience in luxury hospitality, strong communication, and POS proficiency are essential, with flexibility for weekend shifts and holidays. Join a global lifestyle power-house delivering award-winning service.