Luxury Dining Floor & Events Supervisor

Swiss Connect Solutions; Dubai; On-site; AED 81,000 - 97,000; Full time

Job summary

Swiss Connect Solutions seeks an experienced Floor & Events Manager for a luxury fine dining restaurant in Dubai. You will oversee daily floor operations, lead the service team, and coordinate events and buffets to ensure an exceptional guest experience.

The role requires managing VIP areas, coordinating with kitchen and other departments, and delivering flawless service with strong guest-relations skills. Fluent English is mandatory; flexibility to work shifts is expected.

Qualifications

• Minimum relevant experience in floor management or events in fine dining.
• Experience in luxury hospitality environment.
• Proven experience managing events and buffets.
• Excellent leadership and guest-relations skills.
• Fluent English; Arabic is a plus.

Responsibilities

• Oversee daily restaurant floor operations including VIP and event areas.
• Supervise, assign and support waiters, food runners and service staff.
• Conduct pre-shift briefings and ensure smooth and efficient service.
• Monitor service quality, guest satisfaction and overall restaurant standards.
• Coordinate closely with the kitchen, reception, cashier, beverage team and management.
• Plan and coordinate events including setup, staffing, seating, service and guest requirements.
• Supervise buffet setup, presentation, replenishment and service.
• Welcome and communicate with VIP guests and event organizers.

Skills

Fluent English

Leadership

Guest relations

Staff supervision

Event coordination

Job description

Swiss Connect Solutions seeks an experienced Floor & Events Manager for a luxury fine dining restaurant in Dubai. You will oversee daily floor operations, lead the service team, and coordinate events and buffets to ensure an exceptional guest experience.

The role requires managing VIP areas, coordinating with kitchen and other departments, and delivering flawless service with strong guest-relations skills. Fluent English is mandatory; flexibility to work shifts is expected.