Luxury F&B Supervisor – Dubai 5-Star Service

Emirates Flight Catering; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Emirates Flight Catering is seeking an F&B Supervisor to oversee food and beverage operations, ensuring high standards of quality, service, and compliance with company and international standards.

The role requires a minimum of 5 years in hospitality, with at least 1 year in a supervisory role in a 5-star environment, and a Bachelor’s in Hotel Management. English proficiency and leadership skills are essential for success.

Qualifications

• Bachelor's degree in Hotel Management (must have).
• Minimum 5 years of hospitality experience, with 1 year in a supervisory role in a 5-star environment.
• Proficiency in spoken and written English.

Responsibilities

• Oversee F&B operations ensuring high standards of quality and service.
• Ensure compliance with Hygiene and Safety practices per company standards.
• Supervise direct reports with training, coaching and feedback.
• Handle customer complaints with proper investigation and corrective actions.
• Maintain rostering to cover shifts while minimizing overtime.
• Implement safe working practices per EKFC policies.
• Gather and analyse customer feedback for improvements.
• Apply ISO 9001:2008 quality policy and procedures.

Skills

Fluent English

Leadership

Opportunity identification

Continuous improvement

F&B knowledge

Organizational skills

Record keeping

Inventory management

MS Office

Food safety

Education

Bachelor's degree in Hotel Management

Tools

Microsoft Office

Job description

Emirates Flight Catering is seeking an F&B Supervisor to oversee food and beverage operations, ensuring high standards of quality, service, and compliance with company and international standards.

The role requires a minimum of 5 years in hospitality, with at least 1 year in a supervisory role in a 5-star environment, and a Bachelor’s in Hotel Management. English proficiency and leadership skills are essential for success.