Luxury Concierge Lead Elevating Guest Experiences

Grosvenor House Dubai and Le Royal Meridien Beach Resort & Spa; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

The Luxury Collection Hotels & Resorts in Dubai is seeking a professional Concierge to support daily operations and deliver personalized service across the guest journey. You will assist guests with restaurant reservations, transportation, local attractions, and special occasions, drawing on in-depth knowledge of the hotel and destination.

Responsibilities include anticipating guest needs, coordinating with departments for VIP requests, and maintaining current knowledge of facilities, services,

Qualifications

• High school diploma or GED required.
• Minimum 1 year related guest service experience.
• Experience supervising staff for at least 1 year.

Responsibilities

• Assist guests with restaurant reservations, transportation, and local attractions.
• Anticipate guest needs and provide personalized recommendations.
• Coordinate with departments to fulfill guest requests and VIP services.
• Maintain up-to-date knowledge of hotel facilities and local points of interest.

Skills

Guest service

Communication

Multitasking

VIP handling

Education

High school diploma or GED

Job description

The Luxury Collection Hotels & Resorts in Dubai is seeking a professional Concierge to support daily operations and deliver personalized service across the guest journey. You will assist guests with restaurant reservations, transportation, local attractions, and special occasions, drawing on in-depth knowledge of the hotel and destination.

Responsibilities include anticipating guest needs, coordinating with departments for VIP requests, and maintaining current knowledge of facilities, services,