Luxury Concierge: Dubai Guest Experience Specialist

Atlantis; Dubai; On-site; AED 50,220 - 83,700; Full time

Benefits offered by this job

Tax-free salary

Job summary

Atlantis The Royal in Dubai invites a passionate Concierge to deliver personalised luxury experiences for international guests. You will greet guests warmly, understand preferences, and coordinate bespoke arrangements across dining, entertainment, and excursions.

The role requires exceptional communication, local Dubai knowledge, and a polished presence. We offer tax-free UAE salary, comprehensive benefits, flights home, and opportunities within Kerzner's luxury portfolio.

Qualifications

• Experience in concierge or luxury hospitality.
• Excellent spoken and written English.
• Strong knowledge of Dubai hotels, restaurants, attractions.
• Ability to organize bespoke itineraries.

Responsibilities

• Welcome guests and assess preferences.
• Provide information on Atlantis The Royal facilities.
• Design personalized itineraries.
• Arrange reservations, tours, and transport.
• Coordinate airport transfers.
• Maintain guest privacy and discretion.

Skills

Luxury service

Guest relations

Itinerary planning

Multilingual

Communication skills

Local knowledge

VIP service

Discretion

Reservation handling

Job description

Atlantis The Royal in Dubai invites a passionate Concierge to deliver personalised luxury experiences for international guests. You will greet guests warmly, understand preferences, and coordinate bespoke arrangements across dining, entertainment, and excursions.

The role requires exceptional communication, local Dubai knowledge, and a polished presence. We offer tax-free UAE salary, comprehensive benefits, flights home, and opportunities within Kerzner's luxury portfolio.