Logistics Supervisor - Operations

Amazon UAE; Dubai; On-site; AED 111,600 - 178,560; Full time

Job summary

Amazon UAE is seeking a Logistics Supervisor - Operations in Dubai to manage logistics associates and ensure efficient order fulfilment. The role requires strong leadership skills and a focus on safety and operational excellence.

The successful candidate will lead daily operations in a high-volume environment, optimizing labour allocation and ensuring quality standards. This position offers an excellent opportunity for career growth in e-commerce logistics.

Qualifications

• Experience in logistics, fulfilment, or warehouse operations.
• Ability to make quick decisions while ensuring accuracy and safety.
• Good communication skills to share updates clearly.

Responsibilities

• Lead, coach, and train logistics associates.
• Ensure customer orders are fulfilled accurately and efficiently.
• Identify operational bottlenecks and work to solve them.

Skills

Logistics supervision

Shift operations

Fulfilment operations

Warehouse coordination

Labour allocation

Associate training

Team supervision

Safety compliance

Quality control

Customer order fulfilment

Job description

Job Snapshot

• Role: Logistics Supervisor - Operations
• Location: Dubai, United Arab Emirates
• Industry: Internet
• Function: Logistics-Transportation
• Experience: Relevant logistics or operations supervision experience
• Job Type: Full-time

Salary: 10000-16000 (Estimated; confirm with employer).

Overview

Logistics Supervisor - Operations in Dubai works within a fast‑moving e‑commerce environment to manage logistics associates, support safe shift execution, improve order fulfilment quality, and deliver a reliable customer experience. The role requires practical people‑management skills, safety awareness, problem‑solving ability, and confidence to adjust daily operations to meet volume, labour plans, and delivery expectations.

Key Responsibilities

• Create and maintain a safe working environment by identifying safety risks, unsafe behaviours, and improvement opportunities.
• Lead, coach, and train logistics associates to meet daily performance, quality, and safety expectations.
• Ensure customer orders are fulfilled accurately, efficiently, and in line with operational quality guidelines.
• Monitor shift performance and provide timely updates to frontline management, supervisors, and operators.
• Adjust labour allocation during the shift to match workload changes, volume forecasts, and operational priorities.
• Support daily planning by reviewing targets, staffing requirements, process flow, and expected order volumes.
• Identify operational bottlenecks and work with team members to solve problems quickly during live operations.
• Promote a culture of ownership, urgency, teamwork, and continuous improvement across the logistics floor.
• Track adherence to standard operating procedures and support corrective action where process gaps are identified.
• Communicate shift‑related information clearly, including productivity updates, safety concerns, quality issues, and staffing changes.
• Help associates understand customer impact by linking operational execution with delivery reliability and service quality.
• Work with management to improve work area organisation, reduce delays, and support smoother hand‑overs between shifts.
• Encourage safe manual handling, correct equipment usage, and compliance with workplace procedures.
• Support incident escalation, basic investigation follow‑up, and operational reporting when required.
• Maintain focus on customer experience by ensuring orders move through the process with speed, accuracy, and consistency.

Ideal Profile

• Experience in logistics, fulfilment, warehouse operations, transportation, delivery operations, retail operations, or shift supervision.
• Previous experience managing or training frontline associates in a fast‑paced operational environment is preferred.
• Strong understanding of safety practices, quality standards, labour planning, and daily operational execution.
• Ability to make quick decisions during busy shifts while maintaining accuracy, safety, and service standards.
• Good communication skills with the ability to share clear updates with associates, operators, and frontline management.
• Practical problem‑solving ability with confidence identifying issues and supporting immediate improvement actions.
• Strong ownership mindset with the ability to stay organised, proactive, and accountable during changing operational conditions.
• Ability to motivate team members, set expectations, and support performance improvement in a fair and consistent manner.
• Comfortable working with shift plans, forecasts, productivity targets, and operational reports.
• Customer‑focused approach with commitment to reliable order fulfilment and continuous service improvement.

Skills Set

• Logistics supervision
• Shift operations
• Fulfilment operations
• Warehouse coordination
• Labour allocation
• Associate training
• Team supervision
• Safety compliance
• Quality control
• Customer order fulfilment
• Frontline operations
• Shift communication
• Operational reporting
• Workload planning
• Forecast‑based staffing
• Problem solving
• Process improvement
• Incident escalation
• Productivity monitoring
• Delivery operations support
• Team leadership
• Safety risk identification
• Standard operating procedures
• Customer experience focus
• E‑commerce logistics

Why Join Us

This opportunity is well suited for a logistics professional who wants to build leadership experience within a high‑volume e‑commerce operation. The role offers exposure to shift leadership, customer‑focused fulfilment, safety improvement, team development, and real‑time operational decision‑making. It is a strong career path for someone who enjoys leading people, solving daily logistics challenges, and helping build reliable service standards in a growing digital commerce environment.

About the Company

Amazon is a global technology and e‑commerce company operating across online retail, marketplace services, logistics, fulfilment, payments, cloud technology, and customer‑focused innovation. In the UAE and wider region, Amazon continues to strengthen delivery operations, fulfilment capability, customer service, and workplace processes through technology, teamwork, and operational excellence.