Logistics Supervisor Amazon Logistics

Amazon; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global logistics company seeks dynamic Supervisors to lead teams within their operational environments in Dubai, UAE. The role requires overseeing daily operations, managing high-performing teams, and driving continuous improvements. Applicants should have a Bachelor's degree or relevant experience, alongside strong problem-solving and analytical abilities. This position offers the chance to work in a fast-paced and innovative environment, ensuring operational efficiency and exceptional customer service.

Qualifications

• Bachelor's degree or equivalent or 2 years of Amazon (blue badge/FTE) experience.
• 1 year of employee and performance management experience.
• Ability to work a flexible schedule including weekends, nights and/or holidays.
• Strong team player with the ability to motivate others.
• 1 year of experience with performance metrics, process improvement or lean techniques.

Responsibilities

• Oversee daily operations within AMZL and FC environments.
• Lead, train and develop high-performing teams.
• Monitor key performance indicators (KPIs) and drive improvements.
• Identify opportunities to streamline and improve processes.
• Communicate daily metrics and report exceptions.
• Demonstrate strong problem-solving and analytical capabilities.
• Maintain inventory accuracy within the FC environment.

Skills

Team management

Problem-solving

Analytical capabilities

Performance metrics

Education

Bachelor's degree or equivalent

Degree in Engineering, Operations, Supply Chain, Logistics or Business Administration

Job description

Amazon is seeking a dynamic and customerobsessed Supervisors to lead and develop teams within our fastpaced AMZL (Amazon Logistics) and FC (Fulfilment Enter) environments. This role will encompass responsibilities across both areas requiring a versatile leader who can thrive in a dynamic everchanging operational landscape. You will play a crucial role in ensuring efficient workflows exceeding customer expectations and driving continuous improvement. This is an opportunity to make history with one of the worlds largest and most innovative companies shaping the future of operations and logistics.

Key Job Responsibilities

• Operational Leadership: Oversee daily operations within both AMZL and FC environments including managing teams of Operations Supervisors, Operations Assistants, Delivery Service Providers and associates (ranging from approximately 30-40). This includes allocating labor, leading meetings, assigning job duties and maintaining exceptional organizational skills.
• Team Management: Lead, train and develop high‑performing teams. Foster a positive and motivating work environment driving engagement and performance while ensuring associate safety and adherence to Amazon’s Health and Safety standards.
• Performance Management: Be obsessed with metrics, diving deep to identify root causes of performance issues and implementing effective solutions. Continuously monitor key performance indicators (KPIs) and drive improvements across both AMZL and FC processes.
• Process Improvement: Identify opportunities to streamline and improve processes. Find practical and simple solutions to complex problems without compromising quality or functionality. Utilize problem‑solving and analytical skills to drive Deep Dive analyses and implement process enhancements. Become a subject‑matter expert on core operational processes.
• Communication & Collaboration: Communicate daily metrics and report exceptions. Effectively communicate with business and technical audiences influencing decisions and driving alignment. Collaborate with cross‑functional teams to solve operational challenges and share best practices. Manage external agency relationships and performance.
• Problem Solving & Decision Making: Demonstrate strong problem‑solving and analytical capabilities. Act decisively in a fast‑paced environment exercising sound judgment and making informed decisions.
• Technology & Tools: Continuously utilize software and hardware tools to ensure smooth daily operations. Ensure associates have the necessary tools and coordinate repairs or replacements as needed. Support the rollout and implementation of new systems and processes gathering feedback and providing support.
• Inventory Management: Maintain inventory accuracy within the FC environment.

Qualifications

• Bachelor's degree or equivalent or 2 years of Amazon (blue badge/FTE) experience.
• 1 year of employee and performance management experience.
• Ability to work a flexible schedule/shift/work area including weekends, nights and/or holidays.
• Ability to push and pull wheeled dollies loaded with products up to 100 pounds during shifts (AMZL).
• Strong team player with the ability to motivate others.
• Demonstrated problem‑solving and analytical capabilities.
• 1 year of experience with performance metrics, process improvement or lean techniques.
• Degree in Engineering, Operations, Supply Chain, Logistics or Business Administration.
• Ability to thrive in an ambiguous and fast‑paced environment.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.