Logistics Executive - Last Mile Operations

Amazon UAE; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

Amazon in Dubai is seeking a Logistics Executive - Last Mile Operations to provide on-ground operational support, drive program execution, and coordinate payment-related processes across the last mile delivery network.

The role requires a minimum of 1 year experience, with strong Excel skills and ability to work across internal and external stakeholders. It is a full-time position in Dubai with potential for overtime based on business needs.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of computer and Microsoft Office experience.
• Strong Excel skills for large datasets and operational reports.
• Experience with purchase orders or payments is valuable.

Responsibilities

• Provide daily operational support to last mile operations and program teams.
• Investigate complex operational issues with analysis and follow-up.
• Monitor call-outs and coordinate resolutions with stakeholders.
• Maintain visibility over unresolved issues and ensure actions stay on track.
• Process purchase orders and payments within SLAs.
• Collaborate with internal and external partners to support program objectives.

Skills

Logistics

Last mile operations

Operational support

Payment processing

Purchase orders

Data analysis

Stakeholder coordination

Microsoft Excel

Program support

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Job Snapshot

Logistics Executive - Last Mile Operations Job Snapshot Role: Logistics Executive - Last Mile Operations Location: Dubai, United Arab Emirates Industry: Logistics and Supply Chain Function: Logistics Experience: 1 years Job Type: Full-time Position Overview Logistics Executive - Last Mile Operations in Dubai, United Arab Emirates is a Logistics and Supply Chain opportunity focused on operational support, payment coordination, purchase orders, data analysis, stakeholder communication, and last mile program execution. Amazon is hiring a detail-oriented logistics professional to support operational and program teams, investigate service issues, manage payment-related processes, monitor business risks, and help maintain reliable performance across a fast-moving delivery network.

Job Details

Country: United Arab Emirates City: Dubai Industry: Logistics and Supply Chain Function: Logistics Salary: 8000-12000 Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer.

Role Context

The Logistics Executive will provide on-ground operational support while also working closely with program teams responsible for improving the lifecycle and performance of last mile initiatives. The role sits between internal operations, external partners, finance-related processes, and program execution. It requires the ability to investigate operational call-outs, work through large datasets, identify emerging risks, coordinate corrective action, and ensure important processes such as purchase orders and partner payments are completed within agreed timelines. The successful candidate will act as a key link between operational teams and program stakeholders, helping maintain Amazon service standards while reducing delays, payment issues, and execution gaps.

Key Responsibilities

• Provide daily operational support to last mile operations and program teams.
• Investigate complex operational issues that require detailed analysis and proactive follow-up.
• Monitor operational call-outs and coordinate appropriate resolution with relevant stakeholders.
• Identify situations that could create business risk and extend them promptly.
• Maintain clear visibility over unresolved operational issues and ensure actions remain on track.
• Work closely with internal and external stakeholders to support program objectives.
• Serve as a communication link between operational teams, program teams, and external partners.
• Analyze data from multiple tools, reports, and dashboards to identify operational trends and exceptions.
• Examine large datasets carefully and understand the potential impact of identified discrepancies.
• Use analytical findings to support operational decisions and process improvements.
• Support end-to-end payment processes involving external partners.
• Monitor payment status and help ensure invoices and related transactions are completed within agreed SLAs.
• Raise purchase orders accurately and follow through on required approvals and processing.
• Investigate delayed or incorrect payments and coordinate resolution with responsible teams.
• Maintain clear records relating to purchase orders, payments, partner requirements, and outstanding actions.
• Use Microsoft Excel to review, reconcile, organize, and analyze operational and financial information.
• Support program teams by gathering operational insights from frontline execution.
• Share observations that can improve program design, partner experience, and operational performance.
• Help identify recurring process gaps and contribute to corrective actions.
• Follow up with stakeholders until operational or payment-related issues are fully resolved.
• Maintain strong attention to detail when reviewing transactions, records, dashboards, and operational data.
• Support the implementation of program improvements and process changes.
• Communicate off-standard operational situations clearly and without unnecessary delay.
• Work flexibly across changing shifts and business requirements.
• Support operations during weekends, nights, holidays, or overtime periods when required.
• Maintain high standards of organization while managing multiple operational priorities simultaneously.

Ideal Profile

• High school diploma or equivalent.
• Minimum 1 year of experience using computers and Microsoft Office applications.
• Practical experience with Microsoft Outlook, Word, and Excel.
• Strong Excel skills for working with large datasets, reconciliations, and operational reports.
• Experience managing purchase orders or payment processes is highly valuable.
• Ability to coordinate with both internal and external stakeholders.
• Strong attention to detail when reviewing data, transactions, and operational records.
• Ability to investigate problems thoroughly and identify the underlying issue.
• Organized approach to following multiple open actions and deadlines.
• Comfortable working within a fast-paced logistics or last mile environment.
• Ability to communicate operational risks clearly and promptly.
• Strong problem-solving mindset with willingness to take ownership until issues are resolved.
• Ability to work 40 hours per week and overtime when required.
• Flexibility to work weekends, nights, holidays, and different shifts.
• Ability to stand or walk for extended periods during operational shifts.
• Ability to lift up to 49 pounds and perform physical activities such as pushing, pulling, bending, reaching, and squatting when required.
• Minimum age of 18 years.

Skills Set

• Logistics
• Last mile operations
• Operational support
• Program support
• Payment processing
• Purchase orders
• PO management
• Accounts coordination
• SLA monitoring
• Microsoft Excel
• Microsoft Outlook
• Microsoft Word
• Data analysis
• Operational dashboards
• Large dataset analysis
• Stakeholder coordination
• Partner management
• Operational escalation
• Business risk monitoring
• Process investigation
• Problem solving
• Root-cause analysis
• Program lifecycle support
• Partner experience
• Operational reporting
• Payment reconciliation
• Issue tracking
• Process improvement
• Last mile delivery
• Cross-functional coordination
• Operational compliance
• Administrative accuracy

Why Join Us

This opportunity provides a broad introduction to both frontline logistics execution and program-level operations within a large Logistics and Supply Chain environment. The successful candidate will gain experience across last mile delivery, partner coordination, operational analytics, purchase orders, payments, and process improvement rather than working within a narrowly defined administrative role. The position also offers practical exposure to how operational insights are converted into program improvements. Working with both on-ground teams and back-end program stakeholders can build valuable experience for future progression into logistics operations, program management, supply chain analysis, or process improvement roles. Amazon 's scale and focus on measurable execution provide an environment where strong organization, accurate data handling, and timely problem resolution can directly influence partner performance and customer experience.

About the Company

Amazon is a global technology and commerce company with extensive operations across fulfillment, transportation, logistics, cloud computing, and digital services. In the Middle East, Amazon continues to expand its last mile network through technology, operational discipline, partner collaboration, and data-driven decision-making. Its logistics teams work across delivery operations, program management, automation, and process improvement to maintain reliable service and support growing customer demand.