Operations Integration Manager - Last Mile Delivery and Logistics Optimization - Amazon - Dubai, UAE

Amazon UAE; Dubai; On-site; AED 245,520 - 357,120; Full time

Benefits offered by this job

Career growth opportunities

Access to advanced data tools

Collaborative work environment

Job summary

Amazon UAE is seeking an Operations Integration Manager in Dubai to lead innovative logistics and delivery operations. This senior position involves optimizing processes across the last-mile delivery network, enhancing delivery performance, and improving customer experience.

The ideal candidate will have a Bachelor's degree, over 5 years of experience in logistics, and strong analytical skills. Join a company committed to driving operational excellence and delivering top-tier service in a rapidly changing environment.

Qualifications

• Minimum 5 years of experience in operations, logistics, or supply chain environments.
• Strong analytical mindset with experience in process improvement and performance optimization.
• Experience working with cross-functional teams in fast-paced environments.

Responsibilities

• Design and implement scalable operational processes for last-mile delivery.
• Drive continuous improvement initiatives focused on cost efficiency and delivery quality.
• Collaborate with cross-functional teams including operations, planning, product, and engineering.

Skills

Operations and supply chain management

Process improvement and optimization

Data analysis and performance reporting

Project and program management

Root cause analysis and problem solving

Stakeholder management and communication

Business intelligence tools such as SQL and Tableau

Education

Bachelor's degree in engineering, supply chain, operations management, or related field

Tools

Excel

SQL

Tableau

Job description

Operations Integration Manager - Last Mile Delivery and Logistics Optimization - Amazon - Dubai, UAE

Position Overview

Take on a strategic leadership role as an Operations Integration Manager in Dubai, UAE, driving innovation and efficiency across last‑mile delivery operations. This position focuses on optimizing logistics processes, improving delivery performance, and enhancing customer experience within a fast‑scaling e‑commerce and supply chain environment. Ideal for professionals seeking senior roles in logistics operations, supply chain optimization, and program management in Dubai.

Job Details

Country: UAE
City: Dubai
Industry: Logistics and Supply Chain
Function: Operations Management
Salary: 22000-32000 AED (market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time

Key Responsibilities

• Design and implement scalable operational processes for last‑mile delivery across the UAE network
• Drive continuous improvement initiatives focused on cost efficiency, delivery quality, and customer satisfaction
• Analyze operational data to identify trends, root causes, and performance gaps
• Establish standardized processes and best practices across delivery stations
• Collaborate with cross‑functional teams including operations, planning, product, and engineering
• Resolve operational challenges through structured problem‑solving and data‑driven insights
• Lead process optimization and automation initiatives to improve network efficiency
• Support product launches, user acceptance testing, and large‑scale rollouts across the delivery network
• Present performance insights and strategic recommendations to senior leadership

Ideal Profile

• Bachelor's degree in engineering, supply chain, operations management, or related field
• Minimum 5 years of experience in operations, logistics, or supply chain environments
• Strong analytical mindset with experience in process improvement and performance optimization
• Advanced Excel skills including pivot tables, lookup functions, and complex data analysis
• Experience working with cross‑functional teams in fast‑paced environments
• Ability to manage multiple projects and drive results independently

Skills Set

• Operations and supply chain management
• Process improvement and optimization
• Data analysis and performance reporting
• Project and program management
• Root cause analysis and problem solving
• Stakeholder management and communication
• Business intelligence tools such as SQL and Tableau

Why Join Us

Lead impactful initiatives in a rapidly growing logistics and e‑commerce network. Work with advanced data tools and innovative operational systems. Collaborate with global teams and senior leadership. Drive measurable improvements in delivery performance and customer experience. Access career growth opportunities within a global organization. Be part of a culture focused on innovation, ownership, and operational excellence.

About the Company

Amazon Middle East and North Africa operates as part of a global leader in e‑commerce, logistics, and digital innovation. With a strong operational presence in Dubai, the company leverages advanced technology, data analytics, and a customer‑first approach to deliver fast, reliable, and scalable delivery solutions across the region.