Learning and Development Coordinator (Part-time, UAE Nationals Only)

Hilton; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality company is looking for a Learning and Development Coordinator to enhance the staff experience through effective training. The role involves identifying training needs, administering courses, and ensuring all departments meet their training objectives. Ideal candidates will have HR experience and excellent communication skills, committed to delivering high-quality service in a dynamic environment.

Qualifications

• Experience in HR/training.
• Excellent communication and people skills.
• Committed to high-level customer service.

Responsibilities

• Provide quality training to Team Members.
• Identify and meet training needs across the hotel.
• Prepare and conduct in-house training courses.

Skills

Communication

Positive attitude

Flexibility

Ability to work under pressure

Education

Previous experience in HR/training

Job description

A Learning and Development Coordinator is responsible identifying and providing training to Team Members to deliver an excellent staff experience while working with and ensuring that all departments are achieving their training objectives.

What will I be doing?

As aLearning and Development Coordinator, you are responsible for identifying and providing training to Team Members to deliver an excellent staff experience. A Learning and Development Coordinator will also be required to assist departments in achieving training objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Provide quality training to Team Members
• Assist in coordinating and administering Vocational Qualification
• Adhere to in-house training plan
• Identify training and development needs systematically throughout the hotel in conjunction with Line Managers/Head of Department, HR Manager, and Learning & Development Manager
• Assist Line Manager/Head of Department in achieving training objectives and review on a monthly basis
• Prepare, organise, administer and conduct in-house training courses ie. Recruitment and Selection, Discipline and Grievance
• Ensure new employees have received departmental and legal training
• Hold monthly Departmental meetings with trainers to ensure training needs are being covered

In line with localization regulations in effect across the private sector in the United Arab Emirates, Hilton Yas Island is committed to meet and exceed UAE National hires numbers as guided by the Ministry of Human Resources and Emiratization ('MOHRE') and the Department of Culture & Tourism ('DCT') Abu Dhabi.

What are we looking for?

A Learning and Development Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous experience in HR/training
• Positive attitude
• Excellent communication and people skills
• Committed to delivering a high level of customer service, both internally and externally
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Ability to work on their own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of hospitality

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!