Lead Guest Experience & Workplace Concierge

Transguard Workforce Solutions; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

Transguard Workforce Solutions in Dubai seeks a Workplace Experience Executive to elevate every visitor's journey. Based in Dubai, you will blend front-of-house duties with premium hospitality, ensuring flawless guest interactions and memorable experiences for clients and colleagues.

You will coordinate with housekeeping and other teams to keep meeting spaces pristine, stocked, and ready. The role emphasizes outstanding service, proactive problem-solving, and a refined, high-class workplace

Qualifications

• 4+ years in similar role in 4–5 star hotels or premium hospitality.
• Experience in cabin crew, airline hospitality, or executive lounges is valued.
• Experience in guest relations/concierge preferred.

Responsibilities

• Deliver upscale guest service and hospitality experiences.
• Coordinate with housekeeping to prepare meeting rooms.
• Greet visitors and respond to their needs.
• Coordinate stakeholder experiences and workplace delivery.

Skills

Guest experience

Customer service

Front-of-house

Job description

Transguard Workforce Solutions in Dubai seeks a Workplace Experience Executive to elevate every visitor's journey. Based in Dubai, you will blend front-of-house duties with premium hospitality, ensuring flawless guest interactions and memorable experiences for clients and colleagues.

You will coordinate with housekeeping and other teams to keep meeting spaces pristine, stocked, and ready. The role emphasizes outstanding service, proactive problem-solving, and a refined, high-class workplace