Guest Experience Concierge

St. Regis Hotels & Resorts; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

St. Regis Hotels & Resorts in Dubai seeks a Guest Experience Expert to welcome guests, coordinate services, and ensure a memorable stay.

You will move about the property to assist guests and perform related tasks, guiding guests through check-in and check-out and providing local area insights. You will handle guest requests, process operational needs, and prepare reports while upholding safety, confidentiality, and professional standards.

Qualifications

• Education: High school diploma or GED.
• Related Work Experience: None.
• Supervisory Experience: None.
• License or Certification: None

Responsibilities

• Process operational needs to support guest service.
• Address guest requests promptly and courteously.
• Complete reports and share local area highlights.
• Maintain professional appearance and adhere to policies.

Education

High school diploma or GED

Job description

St. Regis Hotels & Resorts in Dubai seeks a Guest Experience Expert to welcome guests, coordinate services, and ensure a memorable stay.

You will move about the property to assist guests and perform related tasks, guiding guests through check-in and check-out and providing local area insights. You will handle guest requests, process operational needs, and prepare reports while upholding safety, confidentiality, and professional standards.