Last-Mile Operations Lead for Ultra Fast Grocery (Dubai)

Amazon UAE

Dubai

On-site

AED 167,000 - 257,000

Full time

14 days+

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Amazon UAE in Dubai seeks an Operations Lead for the UFG Last Mile to supervise last-mile dispatch across multiple small-format sites and manage DSP partner performance. The role emphasizes safety, cost control, and customer delivery metrics to sustain high performance in a fast-paced environment.

The successful candidate will oversee delivery operations, coach teams, and apply data-driven improvements to dispatch readiness and staffing.

Qualifications

Experience in last-mile logistics and high-volume operations.
Experience managing Delivery Service Partners and delivery networks.
Familiarity with safety audits, 4M/5S and continuous improvement methods.

Responsibilities

Manage end-to-end last-mile operations across multiple small-format UFG sites.
Supervise daily dispatch activities and ensure operations run to plan.
Monitor customer-facing delivery metrics and take corrective action when needed.
Maintain cost objectives while protecting service quality and team morale.
Oversee DSP performance and ensure operating standards are met.
Drive performance management for internal teams and DSP partners.
Track Delivery Associate productivity, quality, safety, and service execution.
Coordinate with DSP leadership to identify recurring issues and improve processes.
Conduct 4M and 5S audits and reinforce safe working practices.