Dubai Operations Lead — Ultra Fast Grocery Delivery

Amazon UAE; Dubai; On-site; AED 112,000 - 201,000; Full time

Job summary

Q-Express Documents Transport seeks an Operations Executive to support Amazon Global Specialty Fulfillment's Ultra Fast Grocery operations in Dubai. You will supervise daily site activities, coordinate with delivery service partners, and drive performance across multiple small sites to ensure efficient last-mile delivery and high customer satisfaction.

The role focuses on hands-on leadership, data-driven analysis, and adherence to safety and quality standards, contributing to improved service

Qualifications

• 1+ year experience in customer-facing environments, warehousing, logistics, or manufacturing.
• Experience using Microsoft Office applications.
• Bachelor's degree preferred and good data handling skills.

Responsibilities

• Manage daily operations across multiple small sites supporting Ultra Fast Grocery services.
• Supervise last-mile delivery activities to ensure timely, reliable deliveries.
• Coordinate priorities across fulfillment and delivery operations.
• Monitor site performance against productivity, quality, and customer service targets.
• Ensure activities comply with Amazon policies and procedures.
• Identify and address operational issues with corrective actions.
• Coach and develop riders and associates for improved performance.

Skills

Customer service

Data analysis

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Q-Express Documents Transport seeks an Operations Executive to support Amazon Global Specialty Fulfillment's Ultra Fast Grocery operations in Dubai. You will supervise daily site activities, coordinate with delivery service partners, and drive performance across multiple small sites to ensure efficient last-mile delivery and high customer satisfaction.

The role focuses on hands-on leadership, data-driven analysis, and adherence to safety and quality standards, contributing to improved service