KYC & Client Onboarding Coordinator

Dubai South Business Hub; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading client servicing firm in Dubai seeks an experienced candidate to organize client documentation and support KYC processes. You will coordinate with various teams to ensure compliance with internal requirements and assist clients with their applications through proactive communication. Candidates should have proficiency in CRM systems, knowledge of KYC/CDD, and strong MS Office skills. This role is key to ensuring smooth operations and excellent client service.

Qualifications

• Experience in client servicing contexts where compliance is critical.
• Ability to manage documentation related to EDD/CDD and KYC processes.
• Excellent communication skills to liaise with clients and internal teams.

Responsibilities

• Organize client files and communicate client-related information.
• Coordinate between Compliance and Client Servicing teams.
• Support clients through the KYC video process via Microsoft Teams.
• Notify clients of delays or additional requirements.
• Track and report the progress of all client applications.

Skills

Proficient in Zoho CRM or equivalent platforms

Familiarity with UAE company setup procedures

Strong knowledge of KYC/CDD documentation

Skilled in MS Office (Excel, Word, Outlook, Teams)

Job description

A leading client servicing firm in Dubai seeks an experienced candidate to organize client documentation and support KYC processes. You will coordinate with various teams to ensure compliance with internal requirements and assist clients with their applications through proactive communication. Candidates should have proficiency in CRM systems, knowledge of KYC/CDD, and strong MS Office skills. This role is key to ensuring smooth operations and excellent client service.