IT Support Technician - Mac & Windows

MEEM; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

MEEM in Dubai is seeking an IT support professional to diagnose and troubleshoot hardware and software issues across computers, laptops, and MacBooks. You will perform OS installation, basic networking, and provide customer-focused technical support.

The role requires knowledge of computer hardware/software, strong troubleshooting and communication skills, and the ability to work both independently and as part of a team; prior IT experience is preferred.

Qualifications

• Previous IT or technical experience preferred.
• Knowledge of computer hardware and software.
• Good troubleshooting and communication skills.
• Ability to work independently and as part of a team.
• Professional and customer-focused attitude.

Responsibilities

• Diagnose and troubleshoot hardware and software issues
• Computer, laptop and MacBook troubleshooting
• Operating system installation and configuration
• Basic networking and technical support
• Hardware maintenance and upgrades
• Customer technical support
• Maintain proper service and repair records
• Previous IT or technical experience preferred
• Knowledge of computer hardware and software
• MacBook/iMac experience is an advantage
• Good troubleshooting and communication skills
• Ability to work independently and as part of a team
• Professional and customer-focused attitude

Skills

Troubleshooting

Customer support

Communication skills

Teamwork

Tools

MacBook/iMac experience

Job description

MEEM in Dubai is seeking an IT support professional to diagnose and troubleshoot hardware and software issues across computers, laptops, and MacBooks. You will perform OS installation, basic networking, and provide customer-focused technical support.

The role requires knowledge of computer hardware/software, strong troubleshooting and communication skills, and the ability to work both independently and as part of a team; prior IT experience is preferred.