IT Support Specialist - Windows/Mac | AD | On-site Dubai

TekValley Corporation; Dubai; On-site; AED 220,000 - 294,000; Full time

Job summary

TekValley Corporation is seeking an IT Support Specialist to join our Dubai team and provide frontline technical assistance. You will support employees, manage user accounts, and maintain office infrastructure on-site in Dubai, UAE.

Key duties include handling helpdesk tickets (Tier 1 & 2), configuring laptops, and monitoring network health while documenting solutions and runbooks. Notable requirements: 2+ years IT support, Windows/macOS proficiency, and Active Directory knowledge.

Qualifications

• 2+ years IT support experience.
• Windows and macOS proficiency.
• Active Directory knowledge.
• Networking fundamentals (TCP/IP, DNS, DHCP)

Responsibilities

• Respond to helpdesk tickets (Tier 1 & 2).
• Manage user accounts in Active Directory.
• Set up and maintain laptops and peripherals.
• Monitor network health.
• Document solutions and runbooks.

Skills

IT support

Active Directory

Windows

macOS

Networking

Job description

TekValley Corporation is seeking an IT Support Specialist to join our Dubai team and provide frontline technical assistance. You will support employees, manage user accounts, and maintain office infrastructure on-site in Dubai, UAE.

Key duties include handling helpdesk tickets (Tier 1 & 2), configuring laptops, and monitoring network health while documenting solutions and runbooks. Notable requirements: 2+ years IT support, Windows/macOS proficiency, and Active Directory knowledge.