IT Support

ARABSOFT (FZC); Abu Dhabi; On-site; AED 67,000 - 100,000; Full time

Job summary

ARABSOFT (FZC) in Abu Dhabi is seeking a motivated IT Support professional to join our team. You will provide day-to-day technical support to employees and maintain the company’s IT systems and equipment.

Responsibilities include resolving hardware and software issues, setting up computers and accounts, troubleshooting network connectivity, and performing routine maintenance while ensuring data security. The ideal candidate holds a IT-related diploma or degree, has good knowledge of Windows and

Qualifications

• Diploma or Bachelor’s degree in IT, Computer Science, or a related field.
• Previous IT support experience is preferred.
• Good knowledge of Windows, Microsoft Office and basic networking.
• Strong troubleshooting and problem-solving abilities.
• Able to communicate effectively and work well in a team.

Responsibilities

• Provide technical support to employees for hardware and software issues.
• Install, configure and troubleshoot computers, printers and other IT equipment.
• Troubleshoot network and internet connectivity issues.
• Set up computers, user accounts, email accounts and other software.
• Maintain IT equipment and keep records of company devices.
• Assist with basic network and system administration.
• Respond to IT support requests and resolve issues promptly.
• Perform regular system updates and basic maintenance.
• Maintain data security and follow company IT policies.

Skills

Good communication skills

Troubleshooting and problem solving

Independent and team work

Education

Diploma or Bachelor’s degree in IT, Computer Science, or a related field

Tools

Windows OS

Microsoft Office

Networking basics

Job description

We are looking for a motivated and reliable IT Support professional to join our team. The candidate will be responsible for providing day-to-day technical support to employees and maintaining the company’s IT systems and equipment.

Responsibilities

• Provide technical support to employees for hardware and software issues
• Install, configure, and troubleshoot computers, printers, and other IT equipment
• Troubleshoot network and internet connectivity issues
• Set up computers, user accounts, email accounts, and other software
• Maintain IT equipment and keep records of company devices
• Assist with basic network and system administration
• Respond to IT support requests and resolve issues promptly
• Perform regular system updates and basic maintenance
• Maintain data security and follow company IT policies

Desired Candidate Profile

• Diploma or Bachelor’s degree in IT, Computer Science, or a related field
• Previous experience in IT support is preferred
• Good knowledge of Windows, Microsoft Office, and basic networking
• Good troubleshooting and problem-solving skills
• Good communication skills
• Ability to work independently and as part of a team
• Candidates currently residing in the UAE are preferred