Senior IT Support Engineer - End-User & Mac/iOS Expert

Dicetek LLC; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Tanqeeb in Dubai seeks a senior IT Support specialist to deliver hands-on end-user computing support for Windows/macOS, Outlook/O365, Intune/ABM and AD. You will mentor junior staff and manage devices such as laptops, desktops, printers and iOS, while supporting meeting-room tech and coordinating with vendors.

A UAE driving license is preferred as site visits and event support may be required. The role is on-site in Dubai with opportunities to lead IT initiatives.

Qualifications

• Bachelor's degree in IT, CS, or related field.
• 4–7 years hands-on IT/Desktop Support experience.
• Experience with Windows/macOS, Outlook/O365, Intune/ABM, JAMF, and AD.

Responsibilities

• Provide technical support for hardware, software, and network issues.
• Troubleshoot and resolve desktop and application problems.
• Manage end-user devices (laptops, desktops, printers, iOS).
• Support meeting room devices and coordinate with vendors/internal teams.
• Mentor junior IT staff and provide technical guidance.

Skills

IT Support

Windows/macOS

Active Directory

Education

Bachelor's Degree in Information Technology, Computer Science, or a related field

Tools

Intune/ ABM

JAMF

Next Think

Job description

Tanqeeb in Dubai seeks a senior IT Support specialist to deliver hands-on end-user computing support for Windows/macOS, Outlook/O365, Intune/ABM and AD. You will mentor junior staff and manage devices such as laptops, desktops, printers and iOS, while supporting meeting-room tech and coordinating with vendors.

A UAE driving license is preferred as site visits and event support may be required. The role is on-site in Dubai with opportunities to lead IT initiatives.