Senior IT Support Engineer - End-User & Mac/iOS Expert

Tanqeeb

Dubai

On-site

AED 120,000 - 180,000

Full time

12 days ago
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Job summary

Tanqeeb in Dubai seeks a senior IT Support specialist to deliver hands-on end-user computing support for Windows/macOS, Outlook/O365, Intune/ABM and AD. You will mentor junior staff and manage devices such as laptops, desktops, printers and iOS, while supporting meeting-room tech and coordinating with vendors.

A UAE driving license is preferred as site visits and event support may be required. The role is on-site in Dubai with opportunities to lead IT initiatives.

Qualifications

  • Bachelor's degree in IT, CS, or related field.
  • 4–7 years hands-on IT/Desktop Support experience.
  • Experience with Windows/macOS, Outlook/O365, Intune/ABM, JAMF, and AD.

Responsibilities

  • Provide technical support for hardware, software, and network issues.
  • Troubleshoot and resolve desktop and application problems.
  • Manage end-user devices (laptops, desktops, printers, iOS).
  • Support meeting room devices and coordinate with vendors/internal teams.
  • Mentor junior IT staff and provide technical guidance.

Skills

IT Support
Windows/macOS
Active Directory

Education

Bachelor's Degree in Information Technology, Computer Science, or a related field

Tools

Intune/ ABM
JAMF
Next Think

Job description

Tanqeeb in Dubai seeks a senior IT Support specialist to deliver hands-on end-user computing support for Windows/macOS, Outlook/O365, Intune/ABM and AD. You will mentor junior staff and manage devices such as laptops, desktops, printers and iOS, while supporting meeting-room tech and coordinating with vendors.

A UAE driving license is preferred as site visits and event support may be required. The role is on-site in Dubai with opportunities to lead IT initiatives.

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