IT Support Engineer

Ceenex Global LLC; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A technology support company in Dubai is seeking a skilled IT Support Engineer to provide technical support and maintain IT systems. The role involves troubleshooting hardware and software issues, collaborating with teams, and ensuring seamless operations. The ideal candidate has at least 4 years of experience, knowledge of Windows and Linux systems, and strong communication skills. Join us to take your career to the next level in a dynamic work environment.

Qualifications

• Minimum of 4 years experience in IT support or related field.
• Strong knowledge of Windows / Linux operating systems.
• Ability to document processes and create user guides.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide technical support and troubleshooting for hardware and software issues.
• Maintain and monitor network infrastructure.
• Assist in system upgrades and installations.
• Respond promptly to support requests from staff.

Skills

Technical support

Problem-solving

Communication

Team collaboration

Education

CompTIA A+, Network+ (preferred)

Tools

Windows operating system

Linux operating system

Networking tools

Job description

🌟 We're Hiring : IT Support Engineer! 🌟

We are looking for a skilled IT Support Engineer to join our team in Dubai. The ideal candidate will possess strong technical expertise, exceptional problem-solving skills, and a passion for providing top-notch support to our users. You will play a crucial role in maintaining the integrity of our IT systems and ensuring seamless operations.

📍 Location : Dubai, United Arab Emirates

⏰ Work Mode : Work From Office

💼 Role : IT Support Engineer

Salary - 5500 AED

Experience - 4+ years

What You'll Do :

🎯 Provide technical support and troubleshooting for hardware and software issues

🛠️ Maintain and monitor network infrastructure

📈 Document processes and create user guides for better service delivery

🤝 Collaborate with cross-functional teams to resolve technical challenges

🔄 Assist in system upgrades and installations as needed

📞 Respond promptly to support requests from staff members

• Experience inOutlook laptop image installations and POS.
• MS office outlook taking backup
• End User Support
• Printer, Laptop, computer , CCTV configuration

What We're Looking For :

✅ Minimum of 4 years experience in IT support or related field

✅ Strong knowledge of Windows / Linux operating systems and networking concepts

✅ Excellent communication and interpersonal skills

✅ Ability to work independently as well as part of a team

✅ Certifications such as CompTIA A+, Network+, or equivalent preferred

Ready to take your career to the next level? 🚀 Apply now and join us on this exciting journey!