IT Liaison & Coordination Specialist (Dubai)

AlFuttaim; Dubai; On-site; AED 55,800 - 100,440; Full time

Job summary

AlFuttaim in Dubai seeks an IT Liaison - Coordination Support for coordinating IT activities across internal teams. The role involves first-level issue coordination, technical request tracking, and maintaining documentation, supporting operational improvements, and ensuring compliance with IT policies.

This opportunity is exclusively open to current DC Aviation Al-Futtaim employees, requiring strong communication skills and the ability to handle multiple responsibilities effectively.

Qualifications

• Basic understanding of IT systems, IT processes, technical support flow, and operational coordination.
• Strong communication and coordination skills with the ability to work across multiple internal teams.
• Ability to manage several IT requests, track progress, and follow up effectively.
• Detail-oriented approach with good documentation, reporting, and issue tracking habits.
• Interest in IT security, company systems, server maintenance coordination, and process improvement.
• Ability to handle additional responsibilities while maintaining performance in the current role.

Responsibilities

• Serve as the main coordination point between DCAF, DCA, EIT, AFIT, employees, and IT security teams.
• Provide first-level guidance for employee IT concerns.
• Log, track, monitor, and communicate technical issues raised by employees.
• Coordinate with the AFIT on-site representative during scheduled weekly visits.
• Provide input and practical recommendations for IT projects and operational improvements.
• Support communication between internal teams and technical stakeholders.
• Oversee server maintenance coordination and confirm planned activities are completed.
• Monitor IT-related activities for compliance with company policies and security requirements.
• Maintain records of IT issues, service requests, and follow-ups.
• Act as a liaison for IT security matters.

Skills

IT coordination

First-level IT support guidance

Technical issue tracking

IT documentation

Server maintenance coordination

IT security liaison support

Employee support communication

AFIT coordination

IT policy compliance

Service request follow-up

Cross-functional coordination

Process improvement

Task tracking

Internal stakeholder communication

Education

Bachelor's degree in Computer Science, Information Technology, or a related field

Job description

AlFuttaim in Dubai seeks an IT Liaison - Coordination Support for coordinating IT activities across internal teams. The role involves first-level issue coordination, technical request tracking, and maintaining documentation, supporting operational improvements, and ensuring compliance with IT policies.

This opportunity is exclusively open to current DC Aviation Al-Futtaim employees, requiring strong communication skills and the ability to handle multiple responsibilities effectively.