IT Executive-Hardware/CCTV/Networking Support

Confidential Company; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Confidential Company is seeking an IT Support professional to provide hands-on assistance across multiple locations. You will handle hardware, software, network, CCTV, audio systems, printers, and asset management with strong end-user support.

The role requires quick learning, good troubleshooting, and willingness to travel between company locations as needed. You will engage in basic preventive maintenance and collaborate with IT vendors when required.

Qualifications

• 2–5 years of hands-on IT support experience.
• Good knowledge of desktop and laptop hardware troubleshooting.
• Basic knowledge of networking, IP addressing, LAN, Wi‑Fi, switches, and cabling.
• Experience with RJ45 crimping and cable testing is a plus.
• Basic knowledge of CCTV cameras, NVR/DVR, cabling, monitoring, and backups.
• Experience with printer installation and troubleshooting.
• Familiarity with Windows and Microsoft 365.
• Understanding of IT asset management and inventory.
• Good troubleshooting, problem-solving, and communication skills.
• Willing to travel between company locations when required.

Responsibilities

• Provide day-to-day IT support for hardware, software, network, printer, and system issues.
• Install, configure, troubleshoot, and maintain desktops, laptops, monitors, and IT equipment.
• Perform basic network troubleshooting including IP addressing and LAN/Wi‑Fi connectivity.
• Troubleshoot switches, routers, Wi‑Fi, and access points.
• Support and maintain CCTV systems including monitoring and backups.
• Support store audio/sound systems, including basic installation and cabling.
• Install and configure network/local printers and scanners.
• Assist with new user and workstation setups and IT equipment deployment.
• Maintain IT asset inventory and update documentation.

Skills

IT support

Hardware troubleshooting

Networking basics

Printer troubleshooting

CCTV systems

Audio systems

IT asset management

End-user support

Windows/Microsoft 365

RJ45 cabling

Tools

Windows

Microsoft 365

Job description

We are looking for an IT Support professional with hands-on experience in IT hardware, basic networking, CCTV systems, audio/sound systems, printers, asset management, and end-user support.

The candidate should have good troubleshooting skills, be a quick learner, and be willing to provide IT support across different company locations when required.

Key Responsibilities

• Provide day-to-day IT support for hardware, software, network, printer, and system-related issues.

• Install, configure, troubleshoot, and maintain desktops, laptops, monitors, and other IT equipment.

• Perform basic network troubleshooting, including IP addressing, LAN/Wi-Fi connectivity, network cabling, patching, and RJ45 crimping.

• Perform basic troubleshooting of switches, routers, Wi-Fi, and access points.

• Support and maintain CCTV systems, including camera monitoring, NVR/DVR troubleshooting, cabling, connectivity, and checking recording/backup status.

• Support store audio/sound systems, including basic installation, speaker connectivity, cabling, configuration, and troubleshooting.

• Install, configure, and troubleshoot network/local printers and scanners.

• Install and configure Windows, Microsoft Office/Microsoft 365, and other basic applications.

• Maintain and update IT asset inventory, including laptops, desktops, monitors, printers, CCTV, network, and other IT equipment.

• Assist with new user setup, workstation setup, and IT equipment deployment.

• Perform basic preventive maintenance of IT equipment.

• Coordinate with IT vendors/service providers when required.

• Maintain basic documentation of IT equipment and support activities.

• Assist the IT team with other infrastructure and technical support activities.

Desired Candidate Profile

• 2–5 years of hands-on IT support experience.

• Good knowledge of desktop and laptop hardware troubleshooting.

• Basic knowledge of networking, IP addressing, LAN, Wi-Fi, switches, and network cabling.

• Experience with RJ45 crimping and cable testing.

• Basic knowledge of CCTV cameras, NVR/DVR, cabling, monitoring, and backups.

• Basic knowledge of audio/sound systems, speakers, amplifiers, cabling, and troubleshooting will be an advantage.

• Experience with printer installation and troubleshooting.

• Basic knowledge of Windows and Microsoft Office/Microsoft 365.

• Understanding of IT asset management.

• Good troubleshooting, problem-solving, and communication skills.

• Quick learner, responsible, proactive, and willing to learn

• Willing to travel between company locations when required.