IT Executive

Confidential Company; Dubai; On-site; AED 80,000 - 121,000; Full time

Job summary

Confidential Company in Dubai is seeking an IT Support professional to handle day-to-day hardware, software, network, printer, and system issues. You will install, configure, and troubleshoot desktops, laptops, monitors, and other IT equipment.

Responsibilities include basic network troubleshooting (IP addressing, LAN/Wi-Fi), switches/routers, CCTV systems, audio systems, printers, scans, Windows/MS 365 apps, IT asset inventory, user/workstation deployment, preventive maintenance, and vendor

Qualifications

• 2–5 years of hands-on IT support experience.
• Good knowledge of desktop and laptop hardware troubleshooting.
• Basic knowledge of networking, IP addressing, LAN, Wi-Fi, switches, and network cabling.
• Experience with RJ45 crimping and cable testing.

Responsibilities

• Provide day-to-day IT support for hardware, software, network, printer, and system-related issues.
• Install, configure, troubleshoot, and maintain desktops, laptops, monitors, and other IT equipment.
• Perform basic network troubleshooting, including IP addressing, LAN/Wi-Fi connectivity, network cabling, patching, and RJ45 crimping.
• Perform basic troubleshooting of switches, routers, Wi-Fi, and access points.
• Support and maintain CCTV systems, including camera monitoring, NVR/DVR troubleshooting, cabling, connectivity, and checking recording/backup status.
• Support store audio/sound systems, including basic installation, speaker connectivity, cabling, configuration, and troubleshooting.
• Install, configure, and troubleshoot network/local printers and scanners.
• Install and configure Windows, Microsoft Office/Microsoft 365, and other basic applications.
• Maintain and update IT asset inventory, including laptops, desktops, monitors, printers, CCTV, network, and other IT equipment.
• Assist with new user setup, workstation setup, and IT equipment deployment.
• Perform basic preventive maintenance of IT equipment.
• Coordinate with IT vendors/service providers when required.
• Maintain basic documentation of IT equipment and support activities.
• Assist the IT team with other infrastructure and technical support activities.

Skills

IT support

Hardware troubleshooting

Networking basics

RJ45 crimping

Job description

• Provide day-to-day IT support for hardware, software, network, printer, and system-related issues.

• Install, configure, troubleshoot, and maintain desktops, laptops, monitors, and other IT equipment.

• Perform basic network troubleshooting, including IP addressing, LAN/Wi-Fi connectivity, network cabling, patching, and RJ45 crimping.

• Perform basic troubleshooting of switches, routers, Wi-Fi, and access points.

• Support and maintain CCTV systems, including camera monitoring, NVR/DVR troubleshooting, cabling, connectivity, and checking recording/backup status.

• Support store audio/sound systems, including basic installation, speaker connectivity, cabling, configuration, and troubleshooting.

• Install, configure, and troubleshoot network/local printers and scanners.

• Install and configure Windows, Microsoft Office/Microsoft 365, and other basic applications.

• Maintain and update IT asset inventory, including laptops, desktops, monitors, printers, CCTV, network, and other IT equipment.

• Assist with new user setup, workstation setup, and IT equipment deployment.

• Perform basic preventive maintenance of IT equipment.

• Coordinate with IT vendors/service providers when required.

• Maintain basic documentation of IT equipment and support activities.

• Assist the IT team with other infrastructure and technical support activities.

Desired Candidate Profile

• 2–5 years of hands-on IT support experience.

• Good knowledge of desktop and laptop hardware troubleshooting.

• Basic knowledge of networking, IP addressing, LAN, Wi-Fi, switches, and network cabling.

• Experience with RJ45 crimping and cable testing.