IT Support Executive

Union Square House Real estate broker LLC; Dubai; In loco; AED 89.000 - 134.000; Tempo pieno

Descrizione del lavoro

Union Square House Real estate broker LLC in Dubai is seeking an experienced IT Support Specialist to deliver hands-on support across laptops, desktops, printers, and networked systems. You will install, configure and troubleshoot hardware, software, and operating systems while maintaining servers and CCTV surveillance.

The role requires UAE market experience, strong Windows knowledge, and familiarity with Microsoft 365, IP telephony, and network infrastructure.

Competenze

• UAE market experience is mandatory.
• Practical experience in IT support, server administration, and network troubleshooting.
• Knowledge of CCTV installation, configuration, monitoring, and troubleshooting.
• Experience with 3CX or other IP telephony systems.
• Strong knowledge of Windows operating systems, computer hardware, software installation, and troubleshooting.

Mansioni

• Provide technical support for laptops desktops printers scanners and other IT equipment.
• Install configure maintain and troubleshoot computer hardware software operating systems and applications.
• Manage and maintain company servers including server configuration monitoring updates backups and basic troubleshooting.
• Manage and troubleshoot CCTV cameras recording systems and surveillance equipment.
• Configure maintain and troubleshoot 3CX IP telephony systems extensions and office telephone services.
• Maintain office networks including LAN Wi-Fi routers switches and internet connectivity.
• Manage Microsoft 365 Outlook company email accounts user profiles passwords and access permissions.
• Handle IT setup and system access for new employees and revoke access during employee offboarding.
• Maintain IT asset inventory equipment allocation records software licences and warranties.
• Monitor antivirus protection system updates data backups and basic IT security measures.
• Coordinate with external IT vendors internet service providers and technical support teams when required.
• Provide IT support across multiple company offices and resolve technical issues promptly.
• Handle multiple IT-related duties independently and ensure minimal disruption to daily business operations.

Conoscenze

IT support

Server administration

Network troubleshooting

CCTV systems

IP telephony 3CX

Windows OS

Strumenti

3CX IP Telephony

CCTV equipment

Microsoft 365

Routers/Switches

Descrizione del lavoro

Responsibilities

• Provide technical support for laptops desktops printers scanners and other IT equipment
• Install configure maintain and troubleshoot computer hardware software operating systems and applications
• Manage and maintain company servers including server configuration monitoring updates backups and basic troubleshooting
• Manage and troubleshoot CCTV cameras recording systems and surveillance equipment
• Configure maintain and troubleshoot 3CX IP telephony systems extensions and office telephone services
• Maintain office networks including LAN Wi-Fi routers switches and internet connectivity
• Manage Microsoft 365 Outlook company email accounts user profiles passwords and access permissions
• Handle IT setup and system access for new employees and revoke access during employee offboarding
• Maintain IT asset inventory equipment allocation records software licences and warranties
• Monitor antivirus protection system updates data backups and basic IT security measures
• Coordinate with external IT vendors internet service providers and technical support teams when required
• Provide IT support across multiple company offices and resolve technical issues promptly
• Handle multiple IT-related duties independently and ensure minimal disruption to daily business operations

Requirements

• UAE market experience is mandatory.
• Practical experience in IT support, server administration, and network troubleshooting.
• Knowledge of CCTV installation, configuration, monitoring, and troubleshooting.
• Experience with 3CX or other IP telephony systems.
• Strong knowledge of Windows operating systems, computer hardware, software installation, and troubleshooting.
• Familiarity with Microsoft 365, Outlook, LAN/WAN, Wi-Fi, routers, and switches.
• Understanding of data backup, antivirus protection, and IT security practices.
• Ability to manage multiple IT responsibilities independently and work in a hands-on environment.
• Strong problem-solving, communication, and organisational skills.
• Immediate joiners are preferred.