IT Support Technician: Networking & CCTV Specialist

Confidential Company; Dubai; On-site; AED 80,000 - 121,000; Full time

Job summary

Confidential Company in Dubai is seeking an IT Support professional to handle day-to-day hardware, software, network, printer, and system issues. You will install, configure, and troubleshoot desktops, laptops, monitors, and other IT equipment.

Responsibilities include basic network troubleshooting (IP addressing, LAN/Wi-Fi), switches/routers, CCTV systems, audio systems, printers, scans, Windows/MS 365 apps, IT asset inventory, user/workstation deployment, preventive maintenance, and vendor

Qualifications

• 2–5 years of hands-on IT support experience.
• Good knowledge of desktop and laptop hardware troubleshooting.
• Basic knowledge of networking, IP addressing, LAN, Wi-Fi, switches, and network cabling.
• Experience with RJ45 crimping and cable testing.

Responsibilities

• Provide day-to-day IT support for hardware, software, network, printer, and system-related issues.
• Install, configure, troubleshoot, and maintain desktops, laptops, monitors, and other IT equipment.
• Perform basic network troubleshooting, including IP addressing, LAN/Wi-Fi connectivity, network cabling, patching, and RJ45 crimping.
• Perform basic troubleshooting of switches, routers, Wi-Fi, and access points.
• Support and maintain CCTV systems, including camera monitoring, NVR/DVR troubleshooting, cabling, connectivity, and checking recording/backup status.
• Support store audio/sound systems, including basic installation, speaker connectivity, cabling, configuration, and troubleshooting.
• Install, configure, and troubleshoot network/local printers and scanners.
• Install and configure Windows, Microsoft Office/Microsoft 365, and other basic applications.
• Maintain and update IT asset inventory, including laptops, desktops, monitors, printers, CCTV, network, and other IT equipment.
• Assist with new user setup, workstation setup, and IT equipment deployment.
• Perform basic preventive maintenance of IT equipment.
• Coordinate with IT vendors/service providers when required.
• Maintain basic documentation of IT equipment and support activities.
• Assist the IT team with other infrastructure and technical support activities.

Skills

IT support

Hardware troubleshooting

Networking basics

RJ45 crimping

Job description

Confidential Company in Dubai is seeking an IT Support professional to handle day-to-day hardware, software, network, printer, and system issues. You will install, configure, and troubleshoot desktops, laptops, monitors, and other IT equipment.

Responsibilities include basic network troubleshooting (IP addressing, LAN/Wi-Fi), switches/routers, CCTV systems, audio systems, printers, scans, Windows/MS 365 apps, IT asset inventory, user/workstation deployment, preventive maintenance, and vendor