Job Overview
The Internal Sales Representative is responsible for re-establishing, qualifying and maintaining contact with theretail and small size customers to increase products' sales and coverage by calling, sending direct mail and promotional campaigns to the assigned accounts.
Responsibilities
- Proactively manage and qualify the accounts in his/her assigned territory by contacting the customers through disciplined phone call campaigns and update the customers’ accounts with complete information.
- Maintain consistent contact with the customers by calling them on either daily, weekly, monthly, or semi-annual basis and achieve the targeted number of calls per week.
- Maintain accurate customer account and contact information as well as machine population to help in targeting assigned customers for sales and promotions and track specific account and territory goals.
- Promote all aspects of the Dealership by selling products (New/Used) and rental services for the same.
- Document all achievement in terms of customer calls and other activities, customer updates and customer opportunities in the CRM system.
- Develop and qualify leads for products and communicate with the Sales Manager for further action.
- Maintain a strong positive relationship with his/her customers and fellow employees for a smooth process flow.
- Achieve sales and coverage targets agreed as per the Annual business plan (Direct or Assisted)
- Promote all Sales Campaigns and Events.
Requirements and skills
- Bachelor's degree in engineering related fields preferably Mechanical/Electrical/Industrial Engineering
- 1-2 years of relevant experience in sales, preferably in Automotive industry.
- Excellent selling and negotiation skills.
- Excellent communication skills.
- Excellent customer service skills.
- Excellent customer relationship building skills.
- Proficient in Microsoft Office.
- Well-organized, detail-oriented, ability to multi-task with great follow-up skills.