In-Clinic Patient Experience Lead (Arabic Speaking)

Dynamic; Dubai; On-site; AED 89,000 - 112,000; Full time

Job summary

Dynamic in Dubai is hiring a Female Patient Coordinator to join our team. You will maintain a positive and empathetic attitude toward patients, respond to inquiries, manage records, and coordinate with colleagues to ensure excellent service.

The role requires a Bachelor's degree, fluency in English, and 1 year of healthcare experience (freshers welcome). This is a full-time, in-person position with a monthly salary ranging from AED 8,000 to AED 10,000.

Qualifications

• Bachelor degree required.
• Ability to stay calm when clients are stressed or upset.
• Skillful using computers.
• Experience working with customer support.
• Fluency in English is a must.

Responsibilities

• Maintaining a positive, empathetic, and professional attitude toward patients at all times.
• Responding promptly to patients inquiries.
• Communicating with patients through various channels.
• Acknowledging and resolving patients' complaints.
• Processing orders, forms, applications, and requests.
• Keeping records of patients, or clients interactions, transactions, comments, and complaints.

Skills

Bachelor Degree

Calm under pressure

Computer skills

Customer support experience

English fluency

Education

Bachelor's degree

Job description

Dynamic in Dubai is hiring a Female Patient Coordinator to join our team. You will maintain a positive and empathetic attitude toward patients, respond to inquiries, manage records, and coordinate with colleagues to ensure excellent service.

The role requires a Bachelor's degree, fluency in English, and 1 year of healthcare experience (freshers welcome). This is a full-time, in-person position with a monthly salary ranging from AED 8,000 to AED 10,000.