Receptionist

Mira Construction; Dubai; On-site; AED 40,000 - 50,000; Full time

Benefits offered by this job

Competitive salary package

Professional work environment

Career growth opportunities

Health insurance

Annual leave benefits

Job summary

Mira Construction is seeking a professional Receptionist to join our medical clinic in Dubai. The ideal candidate will be the first point of contact for patients, ensuring a welcoming experience while efficiently managing front-desk operations.

The successful candidate must have at least 2 years of experience in a healthcare environment and strong communication skills. A competitive salary package, career growth opportunities, and health insurance are offered.

Qualifications

• Minimum 2 years of experience as a Receptionist or similar role in a healthcare environment.
• Currently based in Dubai, UAE.
• Excellent verbal and written communication skills in English.
• Knowledge of medical terminology and insurance processes is advantageous.

Responsibilities

• Greet and assist patients and visitors courteously.
• Manage patient appointments and inquiries.
• Register new patients and maintain records.
• Coordinate with healthcare professionals for smooth operations.

Skills

Customer service

Communication

Organizational skills

Multitasking

Tools

Microsoft Office

Clinic management software

Job description

We are seeking a professional, well‑presented and customer‑focused Receptionist to join our medical clinic in Dubai. The ideal candidate will be the first point of contact for patients and visitors, ensuring a welcoming experience while efficiently managing front‑desk operations. The successful candidate must have previous experience working in a medical clinic, hospital, healthcare center or similar healthcare environment and possess excellent communication and organizational skills.

Key Responsibilities

• Greet and assist patients, visitors and healthcare professionals in a courteous and professional manner.
• Manage patient appointments, cancellations and rescheduling through the clinic management system.
• Answer incoming phone calls, emails and inquiries promptly and professionally.
• Register new patients and maintain accurate patient records.
• Verify insurance details and coordinate with insurance providers when required.
• Handle patient check‑ins and check‑outs, including billing and payment collection.
• Coordinate with doctors, nurses and administrative staff to ensure smooth daily operations.
• Maintain confidentiality of patient information in compliance with healthcare regulations.
• Ensure the reception area remains clean, organized and welcoming.
• Assist with administrative tasks such as documentation, filing and reporting as required.

Qualifications

• Minimum 2 years of experience as a Receptionist, Front Desk Executive or Patient Coordinator in a medical clinic, hospital, dental clinic or healthcare facility.
• Currently based in Dubai, UAE.
• Excellent verbal and written communication skills in English.
• Proficient in Microsoft Office and clinic/hospital management software.
• Strong customer service and interpersonal skills.
• Ability to multitask and work efficiently in a fast‑paced healthcare environment.
• Professional appearance and positive attitude.
• Knowledge of medical terminology and insurance processes (advantage).
• Arabic language skills (plus).

Benefits

• Competitive salary package.
• Professional and supportive work environment.
• Career growth opportunities within the healthcare sector.
• Annual leave and UAE labor law benefits.
• Health insurance and other company benefits as applicable.

If you are passionate about providing exceptional patient service and have experience in healthcare front‑desk operations, we would love to hear from you.