Patient Coordinator-Sales at Dynamic

Dynamic; Dubai; On-site; AED 89,000 - 112,000; Full time

Job summary

Dynamic in Dubai is hiring a Female Patient Coordinator to join our team. You will maintain a positive and empathetic attitude toward patients, respond to inquiries, manage records, and coordinate with colleagues to ensure excellent service.

The role requires a Bachelor's degree, fluency in English, and 1 year of healthcare experience (freshers welcome). This is a full-time, in-person position with a monthly salary ranging from AED 8,000 to AED 10,000.

Qualifications

• Bachelor degree required.
• Ability to stay calm when clients are stressed or upset.
• Skillful using computers.
• Experience working with customer support.
• Fluency in English is a must.

Responsibilities

• Maintaining a positive, empathetic, and professional attitude toward patients at all times.
• Responding promptly to patients inquiries.
• Communicating with patients through various channels.
• Acknowledging and resolving patients' complaints.
• Processing orders, forms, applications, and requests.
• Keeping records of patients, or clients interactions, transactions, comments, and complaints.

Skills

Bachelor Degree

Calm under pressure

Computer skills

Customer support experience

English fluency

Education

Bachelor's degree

Job description

We are hiring a smart and energetic Female Patient Coordinator to join our team.

Key Responsibilities

• Maintaining a positive, empathetic, and professional attitude toward patients at all times.
• Responding promptly to patients inquiries.
• Communicating with patients through various channels.
• Acknowledging and resolving patients' complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of patients, or clients interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure patient satisfaction and provide professional customer support.
• Contacting potential or existing customers to inform them about a product or service using scripts
• Answering questions about products or the company
• Asking questions to understand customer requirements and close sales

Skills

• Bachelor Degree.
• Ability to stay calm when clients are stressed or upset.
• Skillful using computers.
• Experience working with customer support.
• Fluency in English is a must.

Healthcare: 1 years (Required) Freshers are also welcome.

Job Type: Full-time Pay: AED8,000.00 - AED10,000.00 per month

Application Question(s): Are you available to join immediately? Do you have your own visa..?

Experience: Patient Coordinator: 1 year (Required)

Language: Arabic (Required)

Work Location: In person