Patient Experience Executive

NADZ HEALTHCARE FZCO; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

NADZ Healthcare FZCO in Dubai is seeking a patient relations executive to be the friendly, dependable first contact for clients and their families. You will ensure every interaction is handled with care, clarity and confidence, guiding them through their healthcare journey with support and empathy.

Ideal candidates bring healthcare or customer service experience, strong English communication, and a detail-oriented, organized approach. Arabic is a plus and relocation to Dubai is preferred.

Qualifications

• Previous experience in healthcare or customer service (home healthcare preferred).
• Excellent spoken and written English; Arabic is a plus.
• Friendly, empathetic, and detail-oriented.
• Strong multitasking and organizational abilities.
• Experience: Healthcare: 1 year (Preferred).

Responsibilities

• Be the friendly, dependable first point of contact for clients and families.
• Ensure interactions are handled with care, clarity, and confidence.
• Support patients through their healthcare journey.

Skills

Customer service

Healthcare experience

English proficiency

Empathy

Multitasking

Attention to detail

Job description

NADZ Healthcare FZCO in Dubai is seeking a patient relations executive to be the friendly, dependable first contact for clients and their families. You will ensure every interaction is handled with care, clarity and confidence, guiding them through their healthcare journey with support and empathy.

Ideal candidates bring healthcare or customer service experience, strong English communication, and a detail-oriented, organized approach. Arabic is a plus and relocation to Dubai is preferred.