Hub Delivery Channel Lead & ADE Coach

Amazon Inc.; Dubai; Sur place; AED 240 000 - 360 000; Plein temps

Résumé du poste

Amazon Inc. in Dubai is seeking a Channel Team Lead – Hub Delivery to oversee a team of Account Development Executives, drive activation of local retail partners, and ensure high delivery standards.

You will coach, monitor KPIs, and collaborate with Operations, Last Mile, and Program teams to resolve issues and scale the program. The role combines field execution with strategic leadership in a dynamic, target-driven environment, requiring strong communication and stakeholder management skills.

Qualifications

• 1+ years in a customer-facing environment, warehousing, logistics or manufacturing
• Experience mentoring and coaching field teams is a plus
• Strong communication and stakeholder management skills

Responsabilités

• Lead, mentor, and develop a team of ADEs, ensuring execution of Amazon's Hub Delivery model
• Provide hands-on coaching in prospecting, onboarding, and performance management
• Foster a culture of accountability, commitment, and field excellence
• Monitor team KPIs across operations, activation, and delivery quality

Connaissances

Leadership & coaching

Team management

Customer engagement

Strategy execution

Outils

Microsoft Office

Excel

Description du poste

Amazon Inc. in Dubai is seeking a Channel Team Lead – Hub Delivery to oversee a team of Account Development Executives, drive activation of local retail partners, and ensure high delivery standards.

You will coach, monitor KPIs, and collaborate with Operations, Last Mile, and Program teams to resolve issues and scale the program. The role combines field execution with strategic leadership in a dynamic, target-driven environment, requiring strong communication and stakeholder management skills.