Hostess

Shangri-La Group; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A renowned hospitality group in Abu Dhabi is seeking a talented Hostess for their award-winning restaurant. The ideal candidate will create a warm atmosphere, assist guests with inquiries, and ensure exceptional service. Responsibilities include welcoming guests, managing complaints, and maintaining positive relations. The role demands an outgoing personality, excellent communication skills, and a commitment to the group's values, creating an inviting dining experience.

Qualifications

• Outgoing personality with strong communication skills.
• Ability to create a welcoming and friendly atmosphere.
• Commitment to Shangri-La's values and exceptional service.

Responsibilities

• Welcome guests warmly and professionally.
• Handle guest queries and complaints effectively.
• Maintain positive guest relations continually.

Skills

Outgoing personality

Excellent Communicator

Ability to create a warm inviting atmosphere

Passion for customer service

Presentable & well groomed

Efficiently handle guest queries

Job description

Hostess

All Day Dining Restaurant Traders Hotel Qaryat Al Beri Abu Dhabi

An amazing opportunity has opened up for talented Hostess in our award winning Afya Restaurant. The successful applicant will be responsible for providing a high level of service to our guests and always remaining available to assist and advise when necessary.

What are we looking for

• Outgoing personality.
• Excellent Communicator.
• Ability to put patrons at ease and create a warm inviting atmosphere.
• Passion for driving exceptional levels of customer service.
• Presentable & well groomed.
• Ability to handle multiple guest queries efficiently.
• Lives & breathes the Shangri-La Values.

What will youdo

• Welcome guests in a cheery welcoming manner.
• Handle guest queries/complaints.
• Remain aware of incoming VIPs/ Special Guests.
• Handle incoming calls on service phone promptly.
• Maintain Positive Guest Relations.
• Accommodate guest requests for change courteously.
• Assist team members where possible.

Traders Hotel Qaryat Al Beri Abu Dhabi

The hotel comprises 301 well-appointed guestrooms and suites. Rooms start at a spacious 32 square metres and feature a stylish design of warm tones and comfortable furnishings. For travellers requiring the highest levels of service and attention the hotel also offers 80 Traders Club rooms on the seventh eighth and ninth floor as well as suites on the first to seventh floor. With a blend of contemporary style and comfortable furnishings Traders Hotel Qaryat Al Beri Abu Dhabi is ideally located in the Qaryat Al Beri complex which houses Shangri-La Hotel Shangri-La Residences CHI The Spa at Shangri-La The Villas by Shangri-La anda Souk.