Healthcare Client Services Specialist - Patient Access

Mediclinic International; Abu Dhabi; Vor Ort; AED 60.000 - 90.000; Vollzeit

Zusammenfassung

Mediclinic Airport Road Hospital in Abu Dhabi, United Arab Emirates, is seeking a proactive Patient Administrator to efficiently manage appointment scheduling, registration, and related insurance tasks. The role also covers billing and cash-up processes, with a focus on delivering excellent patient service.

Ideal candidates will have 2–3 years in customer service, experience with CRM software and hospital information systems, and a solid understanding of medical terminology and insurance

Qualifikationen

• 2–3 years of experience in a customer services role, preferably in healthcare.
• Good numerical and data entry skills with attention to detail.
• Familiarity with medical insurance terminology and processes.

Aufgaben

• Effectively manage patient appointment scheduling and registration.
• Handle medical insurance processes and related tasks.
• Oversee billing and cash-up procedures.
• Maintain high standards of patient service and responsiveness.

Kenntnisse

Customer service

CRM software

MS Office

Hospital information systems

Medical terminology

Numerical literacy

Scheduling & registration

Ausbildung

Grade 12

Diploma in medical science

Bachelor’s degree in finance / accounting

Tools

CRM software

Excel / MS Office

Hospital information systems

Jobbeschreibung

Mediclinic Airport Road Hospital in Abu Dhabi, United Arab Emirates, is seeking a proactive Patient Administrator to efficiently manage appointment scheduling, registration, and related insurance tasks. The role also covers billing and cash-up processes, with a focus on delivering excellent patient service.

Ideal candidates will have 2–3 years in customer service, experience with CRM software and hospital information systems, and a solid understanding of medical terminology and insurance