Patient Admin Supervisor – Healthcare Operations

Mediclinic; Abu Dhabi; On-site; AED 167,000 - 257,000; Full time

Job summary

Mediclinic Airport Road Hospital in Abu Dhabi is seeking an experienced Patient Administration Supervisor to oversee a team delivering patient administration services. You will coordinate billing, medical insurance processes and cash handling while ensuring top-tier patient service.

Requirements include a relevant Bachelor’s Degree or Diploma and 2–3 years of supervisory customer service experience, preferably in healthcare.

Qualifications

• A relevant Bachelor’s Degree or Diploma in a related field from an accredited institution.
• 2–3 years’ supervisory customer service experience, preferably in healthcare.
• Strong computer literacy and MS Office proficiency.
• Knowledge of medical insurance terminologies and hospital processes.

Responsibilities

• To coordinate and supervise all processes related to patient administration, medical insurance, billing and cash up at the clinic
• Lead and manage a team of Patient Administrators
• To support the department or business unit manager with general operational management
• To consistently meet customer service expectations by improving the quality of patient service
• Support the development of a working environment and culture that actively promotes quality, health, and safety

Skills

Team supervision

Customer service

MS Office

Accounting basics

Hospital IS

Insurance terminology

Medical terminology

Patient administration

Financial management

Education

Bachelor’s degree

Diploma

Tools

Hospital information systems

Job description

Mediclinic Airport Road Hospital in Abu Dhabi is seeking an experienced Patient Administration Supervisor to oversee a team delivering patient administration services. You will coordinate billing, medical insurance processes and cash handling while ensuring top-tier patient service.

Requirements include a relevant Bachelor’s Degree or Diploma and 2–3 years of supervisory customer service experience, preferably in healthcare.