Patient Services Specialist: Scheduling, Billing & Insurance

Mediclinic International

Dubai

On-site

AED 78,000 - 112,000

Full time

19 hours ago

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Job summary

Mediclinic Dubai Mall in Dubai is seeking a Patient Administrator to enhance the quality of patient care by efficiently handling appointment scheduling, registration, billing, and insurance processes. The role requires 2-3 years in customer service, preferably in healthcare, with secondary education; a tertiary diploma or degree in medical science or finance is desirable.

Strong MS Office, CRM and hospital information systems knowledge, plus familiarity with medical terminology, will help you

Qualifications

Essential: 2-3 Years’ experience in a customer services role, preferably in the healthcare industry.
Essential: Completed secondary school education (Grade 12).
Desired: Tertiary Diploma or Bachelor’s Degree preferably within medical science, finance / accounting.

Responsibilities

To effectively and efficiently manage the patient appointment scheduling and registration process
To effectively and efficiently manage the medical insurance process and other related tasks
Effectively manage the billing and cash up process
To consistently meet customer service expectations by improving the quality of patient service