Head of Luxury Spa & Retail Operations

Hilton Worldwide, Inc.; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading global hospitality company is seeking a Director of Spa & Retail responsible for overseeing spa operations and driving revenue growth. The ideal candidate will lead a high-performing team to deliver exceptional guest experiences while managing budgets and creating innovative offerings. This role requires a minimum of 5-7 years of leadership experience in luxury hotels and a passion for luxury hospitality.

Qualifications

• Minimum of 5-7 years of progressive leadership experience.
• Proven track record of achieving financial targets.
• Excellent communication and interpersonal skills.

Responsibilities

• Develop business strategies for the spa and retail departments.
• Lead and inspire teams to uphold luxury standards.
• Collaborate with hotel departments for service alignment.

Skills

Leadership

Guest luxury service

Financial acumen

Team management

Creativity

Education

Bachelor’s degree in Hospitality Management

Job description

A leading global hospitality company is seeking a Director of Spa & Retail responsible for overseeing spa operations and driving revenue growth. The ideal candidate will lead a high-performing team to deliver exceptional guest experiences while managing budgets and creating innovative offerings. This role requires a minimum of 5-7 years of leadership experience in luxury hotels and a passion for luxury hospitality.