Head of Fund Administration

IQ-EQ; Abu Dhabi; On-site; AED 120,000 - 160,000; Full time

Job summary

A leading financial services provider in Abu Dhabi seeks a Client Relationship Manager to oversee all aspects of fund administration services. The ideal candidate will have 8–10 years of experience in fund accounting, a professional degree in finance or accounting, and a strong understanding of the UAE regulatory landscape. This full-time role involves significant senior-level client interaction and the management of client relationships. The company fosters a culture of sustainability and inclusion, offering hybrid work options.

Benefits

Learning and development programmes

Hybrid working approach

Diversity and inclusion initiatives

Qualifications

• 8–10 years experience in fund accounting.
• Detailed understanding of the fund administration industry.
• Experience with client relationship management at a senior level.

Responsibilities

• Lead client relationships and oversee fund administration services.
• Monitor and enhance service level agreements.
• Facilitate presentations to clients and identify growth opportunities.
• Oversee risk assessment of funds under administration.

Skills

Understanding of Private Equity

Knowledge of UAE regulatory requirements

Fund accounting experience

Microsoft Office skills (Excel)

Education

Professional degree in accounting or finance

Tools

e-Front

Paxus

Job description

In this role you will lead and oversee all aspects of client relationships and delivery of fund administration services to a mix of clients. The role involves leading/overseeing client integrations conversions and strategic projects. Working closely with the commercial team as well as stakeholders across the organization you will contribute to ongoing development refinement implementation of and adherence to best practice controls processes and controls in line with the overall mission culture and values of IQ‑EQ.

This is a key role in terms of client relationships and as such is expected to include significant client interaction at a senior level (CFO Director of Finance Head of Investor Relations) acting as the main contact/ escalation point for several high‑profile engagements.

Tasks (what does the role do on a day‑to‑day basis)

• You will maintain and enhance client relationships by monitoring and developing client service level agreements providing a full service/product offering.
• Leverage existing client relationships to secure new business and assist in the offering of IQ‑Eq's products and services.
• In partnership with other stakeholders facilitate presentations to existing and prospective clients including system demonstrations.
• Identify new areas of growth by understanding the industry and regulatory environment while being sensitive to industry changes and business trends.
• Visit clients regularly to evaluate service quality and identify client priorities.
• In partnership with the internal departments oversee the resolution of complex client issues.
• Ensure continuous risk assessment of current and potential new funds under administration.
• Identify issues/concerns and recommend company‑wide solutions for any/all high risk projects.
• Actively manage operational risk monthly reporting on status reports and key development issues to external clients and executive management team.

Qualifications

• A detailed understanding of Private Equity and other close‑ended fund structures and the fund administration industry.
• A detailed understanding of UAE regulatory requirements pertaining to funds.
• 8–10 years experience in fund accounting and a professional degree in accounting or finance.
• Knowledge of e‑Front and / or Paxus preferred.
• Microsoft Office skills apart from focus on Excel skills.

Additional Information

OUR COMMITMENT TO YOU AND THE ENVIRONMENT

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long‑term relationships with all our stakeholders including our employees clients and local communities while also reducing our impact on our natural environment.

There is always more we can and should do to improve whether in relation to our people our clients our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive equitable and diverse culture for our people led by our Diversity Equity and Inclusion steering committee.

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees careers while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,800 employees— from 94 nationalities across 25 countries—to each achieve their potential. Through IQ‑Eq Launchpad we support women managers launching their first fund in an environment where only 15% of all private equity and venture capital firms are gender balanced.

We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.

Remote Work

No

Employment Type

Full‑time