Guest Services & Administrative Coordinator

The Ritz-Carlton Hotel Company LLC; Abu Dhabi; On-site; AED 78,000 - 123,000; Full time

Benefits offered by this job

Annual Company Bonus

Job summary

The Ritz-Carlton Hotel Company LLC in Abu Dhabi is seeking an Administrative Associate to serve as the primary point of contact for guests, handling inquiries by phone and email, and updating reservations and records using standard office software.

This full-time, non-management position emphasizes professional communication, discretion, and teamwork across departments, with duties including document preparation, data entry, and accurate record-keeping.

Qualifications

• Enter and retrieve information in computer databases, update records, reservations, and respond to inquiries from guests.

Responsibilities

• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
• Enter and locate work-related information using computers and/or point of sale systems.
• Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.
• Follow all company policies and procedures and maintain confidentiality of proprietary information.

Job description

The Ritz-Carlton Hotel Company LLC in Abu Dhabi is seeking an Administrative Associate to serve as the primary point of contact for guests, handling inquiries by phone and email, and updating reservations and records using standard office software.

This full-time, non-management position emphasizes professional communication, discretion, and teamwork across departments, with duties including document preparation, data entry, and accurate record-keeping.