Guest Experience Concierge

Tanqeeb; Abu Dhabi; On-site; AED 40,000 - 60,000; Full time

Job summary

The Ritz-Carlton in Abu Dhabi is seeking a Guest Services Associate to assist guests, uphold the Gold Standards, and support team goals. You will maintain clean work areas, interact with guests professionally, and help with inquiries about services and local attractions.

Responsibilities include accurate information handling, safety compliance, and contributing to a culture of luxury, care, and memorable guest experiences. Training emphasizes The Ritz-Carlton standards and employee credo.

Qualifications

• High school diploma or GED required.
• At least 1 year of related work experience.
• No supervisory experience required.

Responsibilities

• Assist guests with stays, property services and area attractions.
• Maintain cleanliness of work areas and follow clean-as-you-go procedures.
• Engage guests in conversation and respond to service needs promptly.
• Follow safety policies, report incidents, and protect company assets.

Skills

Customer service

Communication

Guest interaction

Teamwork

Education

High school diploma or GED

Tools

POS systems

Job description

The Ritz-Carlton in Abu Dhabi is seeking a Guest Services Associate to assist guests, uphold the Gold Standards, and support team goals. You will maintain clean work areas, interact with guests professionally, and help with inquiries about services and local attractions.

Responsibilities include accurate information handling, safety compliance, and contributing to a culture of luxury, care, and memorable guest experiences. Training emphasizes The Ritz-Carlton standards and employee credo.