Guest Service Officer: Front Desk & Hospitality Pro

Hyatt Hotels Corporation; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a Guest Service Officer to deliver an excellent and consistent level of service at the reception within the Rooms Division. You will play a key role in guest satisfaction and smooth front desk operations.

Ideally you hold a relevant degree or diploma in Hospitality or Tourism management, with 1–2 years of hotel operations experience. Strong customer service, communication and interpersonal skills are essential.

Qualifications

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 1 to 2 years of work experience in hotel operations.
• Good customer service, communications and interpersonal skills are a must.

Responsibilities

• To provide an excellent and consistent level of service to customers.
• Guest Service Officer is responsible for contributing to the smooth and efficient running of the Reception within the Rooms Division.

Skills

Customer service

Communication

Interpersonal skills

Education

Hospitality or Tourism management degree

Job description

Hyatt Hotels Corporation is seeking a Guest Service Officer to deliver an excellent and consistent level of service at the reception within the Rooms Division. You will play a key role in guest satisfaction and smooth front desk operations.

Ideally you hold a relevant degree or diploma in Hospitality or Tourism management, with 1–2 years of hotel operations experience. Strong customer service, communication and interpersonal skills are essential.