Guest Services Officer - Front Office

Hyatt Regency Dubai; Abu Dhabi; Vor Ort; AED 56.000 - 89.000; Vollzeit

Zusammenfassung

Hyatt Regency Dubai is looking for a Guest Services Officer - Front Office to provide an excellent and consistent level of service to guests and ensure a smooth reception within the Rooms Division.

The ideal candidate has a hospitality or tourism management qualification and at least 2 years of hotel operations experience, with strong customer service, communications and interpersonal skills.

Qualifikationen

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience in hotel operations.
• Good customer service, communications and interpersonal skills.

Aufgaben

• Provide an excellent and consistent level of service to guests.
• Contribute to the smooth and efficient running of the Reception within the Rooms Division.

Kenntnisse

Customer service

Communication skills

Interpersonal skills

Ausbildung

Hospitality or Tourism management degree/diploma

Jobbeschreibung

Job description

You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Services Officer - Front Office is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division.

Qualifications:

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.