Guest Service Agent/Receptionist

applydubaijob.com; Dubai; On-site; AED 58,000 - 69,000; Full time

Job summary

The Myriad Dubai is seeking a Guest Service Agent/Receptionist with front desk experience to support residents and guests in a dynamic student living environment. This role involves handling check-ins/check-outs, inquiries, and ensuring smooth front desk operations.

Fluency in English is required; Arabic is a plus, and 1–2 years in guest services is preferred. The property is located in Dubai International Academic City and emphasizes comfort, convenience, and community.

Qualifications

• 1–2 years guest services experience in hotel or accommodation setting.
• Experience with PMS (Property Management System) data entry and resident profiles.
• Fluent English; Arabic language skills are a plus.

Responsibilities

• Greet residents and guests with warmth and professionalism.
• Manage resident check-in and check-out procedures.
• Ensure all arrival rooms are pre-assigned and inspected.
• Prepare and place welcome packs in rooms prior to arrival.
• Maintain up-to-date resident profiles and data entry in the PMS system.
• Respond to reception emails and resident queries promptly.
• Address and resolve resident concerns with ownership and care.
• Coordinate effectively with other departments to ensure resident satisfaction.

Skills

Front desk experience

PMS data entry

Fluent English

Arabic language bonus

Tools

PMS system

Job description

Job Title: Guest Service Agent/Receptionist

Company: The Myriad Dubai

Location: Dubai, United Arab Emirates

Employment Type: Full Time

Salary: AED 5,700 per month

Candidate Prerequisites: Hotel/Accommodation Front Desk Experience | PMS System Data Entry | Fluent English (Arabic a Plus) | 1–2 Years Guest Services Experience

Role Overview

The Myriad Dubai is seeking a Guest Service Agent/Receptionist with prior experience in hotel or accommodation front desk operations to join its dynamic team. This role involves delivering outstanding service to residents and guests, managing check-ins and check-outs, handling inquiries, and ensuring seamless front desk operations.

The Myriad Dubai is a modern, fully-integrated student living community located in Dubai International Academic City, offering a safe, secure, and vibrant environment tailored to the needs of students, with an emphasis on comfort, convenience, and community.

Key Responsibilities

• Greet residents and guests with warmth and professionalism.
• Manage resident check-in and check-out procedures.
• Ensure all arrival rooms are pre-assigned and inspected.
• Prepare and place welcome packs in rooms prior to arrival.
• Maintain up-to-date resident profiles and ensure accurate data entry in the PMS system.
• Respond to reception emails and resident queries promptly.
• Address and resolve resident concerns with ownership and care.
• Follow all standard operating procedures and property guidelines.
• Coordinate effectively with other departments to ensure resident satisfaction.

Requirements & Qualifications

• Education & Experience: Not specified in source posting; 1–2 years experience as a receptionist or guest services agent in a hotel or accommodation setting (mandatory).
• Technical Proficiency: Experience with PMS (Property Management System) data entry and resident profile management.
• Core Competencies: Excellent communication and interpersonal skills; strong problem-solving ability and attention to detail; team-oriented and customer-focused; organized, proactive, and committed to high service standards; Arabic-speaking candidates highly encouraged to apply.