Guest Experience Specialist — Front Office (Dubai)

Tanqeeb; Dubai; On-site; AED 33,000 - 45,000; Full time

Benefits offered by this job

Benefits

Job summary

Wescott Group of Hotels in Dubai seeks a Front Office Receptionist to greet guests, handle check-in/check-out, and manage calls with professionalism.

You will coordinate with hotel departments to ensure a seamless guest experience and maintain a warm, organized front desk.

Diploma required; customer service skills essential; hospitality experience is a plus. On-site, full-time position with benefits.

Qualifications

• Diploma is required, with customer service orientation.
• Good communication and interpersonal skills.
• Presentable, professional, and customer-oriented.
• Experience in hotel/front office is advantageous.

Responsibilities

• Welcome guests in a friendly manner.
• Handle check-in and check-out efficiently.
• Respond to inquiries and manage phone calls.
• Coordinate with internal departments to ensure guest satisfaction.
• Maintain a clean, welcoming front office environment.

Skills

Customer service

Communication

Teamwork

Education

Diploma

Job description

Wescott Group of Hotels in Dubai seeks a Front Office Receptionist to greet guests, handle check-in/check-out, and manage calls with professionalism.

You will coordinate with hotel departments to ensure a seamless guest experience and maintain a warm, organized front desk.

Diploma required; customer service skills essential; hospitality experience is a plus. On-site, full-time position with benefits.