Front Office Receptionist

Tanqeeb; Dubai; On-site; AED 33,000 - 45,000; Full time

Benefits offered by this job

Benefits

Job summary

Wescott Group of Hotels in Dubai seeks a Front Office Receptionist to greet guests, handle check-in/check-out, and manage calls with professionalism.

You will coordinate with hotel departments to ensure a seamless guest experience and maintain a warm, organized front desk.

Diploma required; customer service skills essential; hospitality experience is a plus. On-site, full-time position with benefits.

Qualifications

• Diploma is required, with customer service orientation.
• Good communication and interpersonal skills.
• Presentable, professional, and customer-oriented.
• Experience in hotel/front office is advantageous.

Responsibilities

• Welcome guests in a friendly manner.
• Handle check-in and check-out efficiently.
• Respond to inquiries and manage phone calls.
• Coordinate with internal departments to ensure guest satisfaction.
• Maintain a clean, welcoming front office environment.

Skills

Customer service

Communication

Teamwork

Education

Diploma

Job description

Front Office Receptionist

Wescott Group of Hotels is inviting applications for the position of Front Office Receptionist to join its hospitality team in Dubai, United Arab Emirates. This opportunity is ideal for individuals who are passionate about delivering exceptional guest service and creating memorable hospitality experiences.

This opportunity includes servicing guests, taking calls, coordinating internal departments, maintaining front office environment, and ensuring a warm welcome.

Job Details

Job Type: Full Time

Workplace Type: On-site

Qualification: Diploma

Job Experience: Mandatory

Job Location: Dubai, United Arab Emirates

Closing Date: Undisclosed

Salary: AED 3,000 - AED 4,000 / month

Other Pay: Benefits

Job Category: Receptionist

Key Responsibilities

• Welcome guests in a professional and friendly manner.
• Handle guest check-in and check-out procedures efficiently.
• Respond to guest inquiries and manage incoming telephone calls.
• Coordinate with internal departments to ensure a seamless guest experience.
• Maintain a clean, organized, and welcoming front office environment.

Requirements

• Previous experience in a hotel or front office role is an advantage.
• Good communication and interpersonal skills.
• Good command of the English language.
• Presentable, professional, and customer-oriented personality.
• Ability to work effectively as part of a team.
• Strong knowledge of: Front office operations and guest relations.
• Hotel check-in and check-out procedures.
• Customer service standards and telephone etiquette.