Front Desk Concierge & Guest Experience

Wasl Group; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Wasl Group in Dubai seeks a professional Receptionist to be the first point of contact for guests, clients, and suppliers. You will create a welcoming atmosphere, manage inquiries, and support daily administrative tasks to uphold Wasl's standards.

The ideal candidate has a Diploma (Bachelor's preferred), at least two years in an admin or hospitality role, and fluency in Arabic and English. You will handle calls, scheduling, inventory, and coordination with vendors.

Qualifications

• Diploma in a relevant field required; a bachelor’s degree is preferred but not mandatory.
• Minimum 2 years’ experience in a similar administrative role, preferably in hospitality.
• Strong proficiency in both Arabic and English.
• Professional demeanor, customer-oriented approach, and strong communication skills.

Responsibilities

• Greet visitors and manage the reception area with a warm, professional approach.
• Answer and direct incoming calls to the appropriate departments or individuals.
• Maintain pantry, office stationery, and subscription supplies; conduct monthly inventory.
• Schedule appointments and manage correspondence promptly and accurately.
• Coordinate repair and maintenance with vendors and track resolutions.
• Keep reception area tidy and reflecting Wasl's standards and values.
• Support line managers with additional responsibilities as assigned.

Skills

Arabic

English

Customer service

Communication skills

Attention to detail

VIP interactions

Professional demeanor

Education

Diploma in relevant field

Bachelor's degree (preferred)

Job description

Wasl Group in Dubai seeks a professional Receptionist to be the first point of contact for guests, clients, and suppliers. You will create a welcoming atmosphere, manage inquiries, and support daily administrative tasks to uphold Wasl's standards.

The ideal candidate has a Diploma (Bachelor's preferred), at least two years in an admin or hospitality role, and fluency in Arabic and English. You will handle calls, scheduling, inventory, and coordination with vendors.